Jennifer Duran
Glendale,NY
Overview
9
9
years of professional experience
Work History
Project Manager
Edison Home Health Care
07.2024 - Current
- Lead a major team product that transitioned insurance vendors and facilitated a seamless process for patient insurance transactions
- Monitor office expenses and oversee technology inventory to ensure that all equipment is accounted for and operating correctly
- Planned, designed, and scheduled phases for large projects.
Rooms Controller
Virgin Hotels NYC
01.2023 - 01.2024
- Adhered to the policies put in place by management to ensure a smooth reservations process and delivered 100% guest satisfaction while assisting in revenue optimization through full utilization of company service standards, systems, business processes, and specifications implemented by the Director of Revenue
- Assisted Director of Experience lead front office team with daily duties while maintaining a positive attitude
- Inputted group reservations and assisted sales team with multiple facets regarding accounting and ensuring groups were properly reserved into system
Tutor
Private Algebra Math Tutor
11.2019 - 03.2022
- Provide in-home academic tutoring for basic instruction of algebra to 9th grade student
- Evaluate student performance and communicate academic improvement or current areas of growth to parent
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
Office Manager
World Gym of Ridgewood
03.2018 - 08.2020
- Assisted in daily office duties, such as approving contracts, fixing billing issues and maintaining gym membership sales
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Intern
Brownsville Community Justice Center
06.2019 - 08.2019
- Assisted management team and program staff with planning and executing events for youth
- Created lesson plans for daily youth group, weekly events and other partner meetings
- Supported the day-to-day activities and supervised youth group meetings
Youth Ambassador
Make the Road New York
06.2015 - 06.2018
- Facilitated workshops on gender equality, restorative justice, and community engagement in advisory classrooms
- Improved leadership capabilities by planning Community Events and creating recruiting events
- Learned and applied proper business etiquette.
Education
Bachelor of Arts - Sociology
Hunter College
New York, NY06.2022
Skills
- Google Drive
- Microsoft Suite
- Excel
- Practice Management System (PMS)
- Hospitality Management System (HMS)
- ADP Workforce Now
- Salesforce
Timeline
Project Manager
Edison Home Health Care
07.2024 - Current
Rooms Controller
Virgin Hotels NYC
01.2023 - 01.2024
Tutor
Private Algebra Math Tutor
11.2019 - 03.2022
Intern
Brownsville Community Justice Center
06.2019 - 08.2019
Office Manager
World Gym of Ridgewood
03.2018 - 08.2020
Youth Ambassador
Make the Road New York
06.2015 - 06.2018
Bachelor of Arts - Sociology
Hunter College