Jennifer Dye
Nicholasville,KY
Summary
Adept at streamlining stock processes and enhancing customer satisfaction, I leveraged skills in pallet jack operation and collaborative teamwork at Walmart. My proactive approach resulted in optimized store readiness and a positive shopping environment, showcasing my ability to manage heavy lifting and maintain high cleanliness standards efficiently.
Overview
6
6
years of professional experience
Work History
Overnight Stocker
Walmart
06.2024 - 10.2024
- Removed all boxes and related trash from sales floor and processed through compactors.
- Kept work areas neat, clean and free from debris.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Greeted customers and directed to requested products.
- Stocked shelves to match planogram images and instructions.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Promoted a positive work atmosphere among team members through respectful collaboration and open communication channels during overnight shifts.
- Streamlined overnight stock processes by implementing efficient organization and product placement techniques.
- Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Stocked designated items on shelves, end caps and displays.
- Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
Line Cook
Arby's
04.2024 - 06.2024
- Removed all boxes and related trash from sales floor and processed through compactors.
- Kept work areas neat, clean and free from debris.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Greeted customers and directed to requested products.
- Stocked shelves to match planogram images and instructions.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Promoted a positive work atmosphere among team members through respectful collaboration and open communication channels during overnight shifts.
- Streamlined overnight stock processes by implementing efficient organization and product placement techniques.
- Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Stocked designated items on shelves, end caps and displays.
- Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
Sales Associate
Five Star
10.2023 - 04.2024
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Developed strong rapport with customers and created positive impression of business.
- Monitored customers for signs of security concerns and escalated issues to management.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Overnight Stocker
Walmart
04.2019 - 09.2022
- Removed all boxes and related trash from sales floor and processed through compactors.
- Kept work areas neat, clean and free from debris.
- Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Greeted customers and directed to requested products.
- Stocked shelves to match planogram images and instructions.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Streamlined overnight stock processes by implementing efficient organization and product placement techniques.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards.
- Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
- Assisted in training new employees, sharing best practices and providing constructive feedback on their performance.
- Demonstrated adaptability in performing additional duties beyond standard stocking assignments when necessary, such as assisting with floor resets or special projects.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Interacted with guests in friendly and knowledgeable way.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Education
None -
Pinellas Park High School
Pinellas Park, FLSkills
- Stocking shelves
- Stock Rotation
- Pallet Jack Operation
- Product restocking
- Heavy Lifting
- Label Reading
- Handheld Scanner Use
- Shelf Organization
- Cleaning
Work Preference
Work Type
Full TimeLocation Preference
On-SiteImportant To Me
Career advancementWork-life balanceHealthcare benefitsAdditional Information
Available for 3rd shift positions.
Quick learner with a positive attitude.
Timeline
Overnight Stocker
Walmart
06.2024 - 10.2024
Line Cook
Arby's
04.2024 - 06.2024
Sales Associate
Five Star
10.2023 - 04.2024
Overnight Stocker
Walmart
04.2019 - 09.2022
None -
Pinellas Park High School