Summary
Overview
Work History
Education
Skills
Work Preference
Additional Information
Timeline
Volunteer

Jennifer Dye

Nicholasville,KY

Summary

Adept at streamlining stock processes and enhancing customer satisfaction, I leveraged skills in pallet jack operation and collaborative teamwork at Walmart. My proactive approach resulted in optimized store readiness and a positive shopping environment, showcasing my ability to manage heavy lifting and maintain high cleanliness standards efficiently.

Overview

6
6
years of professional experience

Work History

Overnight Stocker

Walmart
06.2024 - 10.2024
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Kept work areas neat, clean and free from debris.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Greeted customers and directed to requested products.
  • Stocked shelves to match planogram images and instructions.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Promoted a positive work atmosphere among team members through respectful collaboration and open communication channels during overnight shifts.
  • Streamlined overnight stock processes by implementing efficient organization and product placement techniques.
  • Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Stocked designated items on shelves, end caps and displays.
  • Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.

Line Cook

Arby's
04.2024 - 06.2024
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Kept work areas neat, clean and free from debris.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Greeted customers and directed to requested products.
  • Stocked shelves to match planogram images and instructions.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Promoted a positive work atmosphere among team members through respectful collaboration and open communication channels during overnight shifts.
  • Streamlined overnight stock processes by implementing efficient organization and product placement techniques.
  • Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Stocked designated items on shelves, end caps and displays.
  • Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.

Sales Associate

Five Star
10.2023 - 04.2024
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Engaged with customers to build rapport and loyalty.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Developed strong rapport with customers and created positive impression of business.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Overnight Stocker

Walmart
04.2019 - 09.2022
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Kept work areas neat, clean and free from debris.
  • Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Greeted customers and directed to requested products.
  • Stocked shelves to match planogram images and instructions.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Streamlined overnight stock processes by implementing efficient organization and product placement techniques.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards.
  • Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
  • Assisted in training new employees, sharing best practices and providing constructive feedback on their performance.
  • Demonstrated adaptability in performing additional duties beyond standard stocking assignments when necessary, such as assisting with floor resets or special projects.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Interacted with guests in friendly and knowledgeable way.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.

Education

None -

Pinellas Park High School
Pinellas Park, FL

Skills

  • Stocking shelves
  • Stock Rotation
  • Pallet Jack Operation
  • Product restocking
  • Heavy Lifting
  • Label Reading
  • Handheld Scanner Use
  • Shelf Organization
  • Cleaning

Work Preference

Work Type

Full Time

Location Preference

On-Site

Important To Me

Career advancementWork-life balanceHealthcare benefits

Additional Information

Available for 3rd shift positions.

Quick learner with a positive attitude.

Timeline

Overnight Stocker

Walmart
06.2024 - 10.2024

Line Cook

Arby's
04.2024 - 06.2024

Sales Associate

Five Star
10.2023 - 04.2024

Overnight Stocker

Walmart
04.2019 - 09.2022

None -

Pinellas Park High School
Jennifer Dye