Jennifer Dyke
Louisville,KY
Summary
Professional Bartender/Server with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
10
10
years of professional experience
Work History
Bartender/Server
Masonic Homes Kentucky
02.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
Pick/Recieve
Amazon Fulfillment Center
09.2014 - 06.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
Bartender
Four Pegs Beer Lounge
07.2020 - 11.2021
- Worked in a fast paced and high volume dining establishment
- Worked lunch, dinner, graveyard and closing shift
- 10 years of experience with preparing beverages, alcoholic beverages and cocktails
- Implemented food and drink safety guidelines and regulations
- Greeted guests and customers
- Checked customer identification.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Explained daily specials and beverage promotions to exceed daily sales goals.
Education
Associate - Early Education
Campbellsville University
Campbellsville, KY12.1995
High school diploma - Diploma
Central Hardin High School
Cecilia, KY06.1993
Skills
- Strong multitasking
- Liquor, beer, and wine knowledge
- Team player attitude
- Clear and effective communication
- Engaging personality
- Responsible Alcohol Service
- Handling Difficult Customers
- Alcohol awarenes
- New Hire Training
- Team training and development
- Wine and liquor knowledge
- Bar Equipment Familiarity
- Aloha, Toast POS
- Glassware knowledge
- ABC standards
- Group reservations management
- Knowledge of craft and microbrews
- Age Identification checks
- Supply and Inventory Maintenance
- Monitoring Alcohol Consumption
- Telephone Etiquette
P O S Trained
True
Timeline
Bartender/Server
Masonic Homes Kentucky
02.2024 - Current
Bartender
Four Pegs Beer Lounge
07.2020 - 11.2021
Pick/Recieve
Amazon Fulfillment Center
09.2014 - 06.2023
Associate - Early Education
Campbellsville University
High school diploma - Diploma
Central Hardin High School
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