Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Echeverry

Receptionist, Office Clerk
Brooklyn,NY

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience
2
2
Languages

Work History

Receptionist, Office Clerk

Welcare Pharmacy & Surgical
Brooklyn, Connecticut
07.2021 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Managed a high volume of incoming calls, maintaining professionalism while effectively addressing the needs of callers seeking assistance with prior authorizations.
  • Resolved customer problems and complaints.
  • Collaborated with healthcare providers to obtain necessary documentation for prior authorization requests.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Input data into spreadsheets and databases.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Managed sensitive patient information with utmost confidentiality according to HIPAA regulations and organizational guidelines.

Home Health Caregiver

Burd Home Health
04.2025 - Current
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Documented vital statistics and coordinated with health care providers.
  • Scheduled and coordinated medical appointments.
  • Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
  • Enhanced patient comfort by providing compassionate and attentive care.

Home Health Caregiver

Global Home Care Inc
10.2017 - 03.2025
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted disabled clients to support independence and well-being.
  • Provided mobility assistance such as walking and regular exercising.
  • Enhanced patient comfort by providing compassionate and attentive care.

Education

High School Diploma -

Bushwick High School
400 Irving Ave, Brooklyn, New York, 11237
05.2001 -

Skills

Patient care

Problem solving

Detail-oriented approach

Team collaboration

Empathetic patient support

Vital signs monitoring

Verbal communication

Efficient typing skills

Documentation and reporting

Clerical coordination

Timeline

Home Health Caregiver

Burd Home Health
04.2025 - Current

Receptionist, Office Clerk

Welcare Pharmacy & Surgical
07.2021 - Current

Home Health Caregiver

Global Home Care Inc
10.2017 - 03.2025

High School Diploma -

Bushwick High School
05.2001 -

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Jennifer EcheverryReceptionist, Office Clerk