Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jennifer Eckerman

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Family Center Nurse Supervisor

Montrose Regional Health
11.2021 - Current
  • Assisted with caring for specific patients by utilizing excellent clinical skills and judgment.
  • Supervised, directed, and motivated high-quality performance by nursing staff.
  • Trained, evaluated, and coached clinical staff to improve performance.
  • Led staff meetings to keep the team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
  • Managed staff scheduling.
  • Established and continuously optimized unit schedules and individual work assignments.
  • Fostered improvement in staff development, personnel training, and standards of patient care.
  • Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
  • Promoted professional development opportunities to encourage nurses to pursue continuous training.
  • Managed 25 nurses and nursing activities in 4 bed labor and delivery and 5 postpartum bed hospital by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Developed and updated policies and procedures

Sexual Assault Nurse Examiner/Coordinator

Montrose Regional Health
10.2020 - Current
  • Maintained open and neutral position to expedite communication with victims.
  • Collaborated with law enforcement and district attorneys, to improve services for sexual assault victims.
  • Managed 24- 36 cases simultaneously, methodically working through each.
  • Leaned on psychological and emotional understanding of victims to create safe and comfortable environment for patients.
  • Supervised in training of newly hired SANE nurses.
  • Coordinated and scheduled on call hours for SANE nurses.
  • Coordinated PEER review of SANE cases.

Sexual Assault Response Team Coordinator

Dolphin House Child Advocacy Center
04.2020 - Current
  • Coordinates monthly meetings of the SART team to include Law Enforcement, Community Advocates, peers, and medical SANE personnel.
  • Coordination of continued education of SART team.
  • Provides assistance to pediatricians while performing pediatric SANE exams.

Charge Nurse, Labor and Delivery, Family Center

Montrose Regional Health
08.2017 - 11.2021
    • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
    • Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
    • Conducted daily shift briefs to inform staff of changes in patient care assignments.
    • Supervised and managed daily scheduling, tasking, and administration.
    • Monitored nursing care, patient assessment processes, and treatment implementations.
    • Developed and maintained close relationships with patients and families to facilitate smooth communications, provide encouragement and build trust.
    • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
    • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
    • Educated family members and caregivers on patient care instructions.
    • Managed patients recovering surgical procedures.
    • Performed triage on incoming patients and determined severity of injuries and illnesses.

Delta Montrose Home Health

Delta County Memorial Hospital
07.2011 - 08.2017
  • Monitored changes in clients' conditions to report concerns to supervisor.
  • Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
  • Communicated regularly with clients' families to provide updates on health and wellbeing.
  • Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
  • Administered medications in accordance with doctor's instructions.
  • Assisted with end-of-life care.
  • Documented vital statistics and coordinated with health care providers.
  • Developed and implemented care plans for clients.
  • Researched and recommended community resources to meet clients' needs.
  • Was involved with 3 clinical trials to improve patient outcomes and improvement in health.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care
  • Administered medication as directed by physician

Charge Nurse, Labor and Delivery

Montrose Memorial Hospital
11.2009 - 07.2011
  • Supervised and educated nursing staff assigned to me.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
  • Conducted daily shift briefs to inform staff of changes in patient care assignments.
  • Supervised and managed daily scheduling, tasking, and administration.
  • Monitored nursing care, patient assessment processes, and treatment implementations.
  • Developed and maintained close relationships with patients and families to facilitate smooth communications, provide encouragement and build trust.

Women's Veteran Program Manager

Northern Arizona Veteran VA Health Care System
01.2009 - 11.2009
  • Supervised 4 employees that provided direct care for women's veteran clinic.
  • Managed over 2000 woman veterans healthcare needs by scheduling and providing outpatient appointments and follow up care for ongoing healthcare concerns.
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Coached team members on productivity strategies to accomplish challenging goals.
  • Identified program obstacles and communicated possible impacts to team.
  • Developed and maintained logistics workflows, procedures and reports.
  • Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
  • Managed multiple strategic projects with numerous sub-projects or workstreams.

Charge Nurse, Labor and Delivery

Yavapai Regional Medical Center
11.2001 - 11.2009
  • Supervised and trained all new nursing staff.
  • Responsible for overseeing the duties of the labor and delivery staff assigned to me.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
  • Conducted daily shift briefs to inform staff of changes in patient care assignments.
  • Supervised and managed daily scheduling, tasking, and administration.

Labor and Delivery Registered Nurse

Banner Good Samaritan Hospital
06.2001 - 10.2001
  • Responded to emergency situations such as pre-eclampsia, early labor, and fetal distress.
  • Coached new mothers with breastfeeding techniques, postpartum self-care and infant care to promote easier transition into motherhood.
  • Supported physicians in both planned and emergency Cesarean section procedures.
  • Assisted physician during delivery, examination and surgical procedures by anticipating needs, encouraging patient, and attending to baby after birth.
  • Coordinated care of low and high-risk laboring women of childbearing age and immediate stabilization of newborn following delivery.
  • Aided with induction of labor for women suffering from complications such as preeclampsia.
  • Worked closely with doctors and midwives in coaching pregnant women through childbirth and post-natal recovery.
  • Assisted obstetricians and midwives with deliveries and cared for newborns directly after birth.
  • Completed comprehensive assessment of patient and family needs to identify outcomes, establish care plans, monitor progress, and modify care plan.
  • Provided emotional support and guidance to new mothers and families during labor, delivery and postpartum.
  • Assessed infant health directly after birth using APGAR and monitored health for specified amount of time for any changes in status.
  • Managed epidural analgesia infusions and monitored vital signs during labor and delivery.
  • Performed vital signs checks and administered vaccinations to infants following birth.
  • Developed and implemented strategies to improve labor and delivery processes and patient outcomes.
  • Conducted comprehensive physical assessments and assisted with pain management.
  • Collaborated with interdisciplinary teams to foster smooth transitions of newborns to maternal child unit.
  • Evaluated patient histories, complaints, and current symptoms.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Educated family members and caregivers on patient care instructions.


Legal Assistant, Sergeant, U.S. Marine Corps

U.S. Marine Corps
10.1991 - 10.1997
  • Meritoriously promoted to rank of E4 and E5.
  • Promoted to Sergeant and was assigned to supervise more than 20 Marines in direct line of supervision.
  • Provided legal consultation to fellow Marines on civilian law.
  • Worked as head paralegal for legal office of 4 military lawyers.
  • Prepared and drafted correspondence and legal forms to maintain smooth communications
  • Handled office scheduling and made notes for deadlines, motions, and other important dates
  • Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes
  • Prepared and managed attorney travel itineraries to optimize scheduling

Education

Associate of Applied Science - Nursing

Yavapai College
Prescott, AZ
05.2001

High School -

Bradshaw Mountain High School
Prescott Valley, AZ
05.1991

Skills

  • Clinical Management
  • Policy Updates
  • Schedule Management
  • Process Improvements
  • Schedule Coordination
  • Team building
  • Conflict resolution
  • Patient safety
  • Effective communication
  • Performance evaluation
  • Critical thinking
  • Time management
  • Nursing staff supervision

Certification

  • Licensed Registered Nurse
  • Certified Neonatal Resuscitation Instructor
  • ALSO Instructor
  • External Fetal Monitor Instructor
  • BLS
  • ACLS
  • PALS
  • STABLE certification
  • AWHONN Member

Timeline

Family Center Nurse Supervisor

Montrose Regional Health
11.2021 - Current

Sexual Assault Nurse Examiner/Coordinator

Montrose Regional Health
10.2020 - Current

Sexual Assault Response Team Coordinator

Dolphin House Child Advocacy Center
04.2020 - Current

Charge Nurse, Labor and Delivery, Family Center

Montrose Regional Health
08.2017 - 11.2021

Delta Montrose Home Health

Delta County Memorial Hospital
07.2011 - 08.2017

Charge Nurse, Labor and Delivery

Montrose Memorial Hospital
11.2009 - 07.2011

Women's Veteran Program Manager

Northern Arizona Veteran VA Health Care System
01.2009 - 11.2009

Charge Nurse, Labor and Delivery

Yavapai Regional Medical Center
11.2001 - 11.2009

Labor and Delivery Registered Nurse

Banner Good Samaritan Hospital
06.2001 - 10.2001

Legal Assistant, Sergeant, U.S. Marine Corps

U.S. Marine Corps
10.1991 - 10.1997

Associate of Applied Science - Nursing

Yavapai College

High School -

Bradshaw Mountain High School

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Jennifer Eckerman