Jennifer Eckerman
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Family Center Nurse Supervisor
Montrose Regional Health
Montrose, CO
11.2021 - Current
- Assisted with caring for specific patients by utilizing excellent clinical skills and judgment.
- Supervised, directed, and motivated high-quality performance by nursing staff.
- Trained, evaluated, and coached clinical staff to improve performance.
- Led staff meetings to keep the team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Managed staff scheduling.
- Established and continuously optimized unit schedules and individual work assignments.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
- Managed 25 nurses and nursing activities in 4 bed labor and delivery and 5 postpartum bed hospital by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures
Sexual Assault Nurse Examiner/Coordinator
Montrose Regional Health
Montrose, CO
10.2020 - Current
- Maintained open and neutral position to expedite communication with victims.
- Collaborated with law enforcement and district attorneys, to improve services for sexual assault victims.
- Managed 24- 36 cases simultaneously, methodically working through each.
- Leaned on psychological and emotional understanding of victims to create safe and comfortable environment for patients.
- Supervised in training of newly hired SANE nurses.
- Coordinated and scheduled on call hours for SANE nurses.
- Coordinated PEER review of SANE cases.
Sexual Assault Response Team Coordinator
Dolphin House Child Advocacy Center
Montrose, CO
04.2020 - Current
- Coordinates monthly meetings of the SART team to include Law Enforcement, Community Advocates, peers, and medical SANE personnel.
- Coordination of continued education of SART team.
- Provides assistance to pediatricians while performing pediatric SANE exams.
Charge Nurse, Labor and Delivery, Family Center
Montrose Regional Health
Montrose, CO
08.2017 - 11.2021
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Supervised and managed daily scheduling, tasking, and administration.
- Monitored nursing care, patient assessment processes, and treatment implementations.
- Developed and maintained close relationships with patients and families to facilitate smooth communications, provide encouragement and build trust.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Educated family members and caregivers on patient care instructions.
- Managed patients recovering surgical procedures.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
Delta Montrose Home Health
Delta County Memorial Hospital
Delta, CO
07.2011 - 08.2017
- Monitored changes in clients' conditions to report concerns to supervisor.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
- Administered medications in accordance with doctor's instructions.
- Assisted with end-of-life care.
- Documented vital statistics and coordinated with health care providers.
- Developed and implemented care plans for clients.
- Researched and recommended community resources to meet clients' needs.
- Was involved with 3 clinical trials to improve patient outcomes and improvement in health.
- Traveled to clients' homes to complete healthcare services and promote continuity of care
- Administered medication as directed by physician
Charge Nurse, Labor and Delivery
Montrose Memorial Hospital
Montrose, CO
11.2009 - 07.2011
- Supervised and educated nursing staff assigned to me.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Supervised and managed daily scheduling, tasking, and administration.
- Monitored nursing care, patient assessment processes, and treatment implementations.
- Developed and maintained close relationships with patients and families to facilitate smooth communications, provide encouragement and build trust.
Women's Veteran Program Manager
Northern Arizona Veteran VA Health Care System
Prescott, AZ
01.2009 - 11.2009
- Supervised 4 employees that provided direct care for women's veteran clinic.
- Managed over 2000 woman veterans healthcare needs by scheduling and providing outpatient appointments and follow up care for ongoing healthcare concerns.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Coached team members on productivity strategies to accomplish challenging goals.
- Identified program obstacles and communicated possible impacts to team.
- Developed and maintained logistics workflows, procedures and reports.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
Charge Nurse, Labor and Delivery
Yavapai Regional Medical Center
Prescott, AZ
11.2001 - 11.2009
- Supervised and trained all new nursing staff.
- Responsible for overseeing the duties of the labor and delivery staff assigned to me.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Supervised and managed daily scheduling, tasking, and administration.
Labor and Delivery Registered Nurse
Banner Good Samaritan Hospital
Phoenix, AZ
06.2001 - 10.2001
- Responded to emergency situations such as pre-eclampsia, early labor, and fetal distress.
- Coached new mothers with breastfeeding techniques, postpartum self-care and infant care to promote easier transition into motherhood.
- Supported physicians in both planned and emergency Cesarean section procedures.
- Assisted physician during delivery, examination and surgical procedures by anticipating needs, encouraging patient, and attending to baby after birth.
- Coordinated care of low and high-risk laboring women of childbearing age and immediate stabilization of newborn following delivery.
- Aided with induction of labor for women suffering from complications such as preeclampsia.
- Worked closely with doctors and midwives in coaching pregnant women through childbirth and post-natal recovery.
- Assisted obstetricians and midwives with deliveries and cared for newborns directly after birth.
- Completed comprehensive assessment of patient and family needs to identify outcomes, establish care plans, monitor progress, and modify care plan.
- Provided emotional support and guidance to new mothers and families during labor, delivery and postpartum.
- Assessed infant health directly after birth using APGAR and monitored health for specified amount of time for any changes in status.
- Managed epidural analgesia infusions and monitored vital signs during labor and delivery.
- Performed vital signs checks and administered vaccinations to infants following birth.
- Developed and implemented strategies to improve labor and delivery processes and patient outcomes.
- Conducted comprehensive physical assessments and assisted with pain management.
- Collaborated with interdisciplinary teams to foster smooth transitions of newborns to maternal child unit.
- Evaluated patient histories, complaints, and current symptoms.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Educated family members and caregivers on patient care instructions.
Legal Assistant, Sergeant, U.S. Marine Corps
U.S. Marine Corps
Naval Air Station Lemoore, CA
10.1991 - 10.1997
- Meritoriously promoted to rank of E4 and E5.
- Promoted to Sergeant and was assigned to supervise more than 20 Marines in direct line of supervision.
- Provided legal consultation to fellow Marines on civilian law.
- Worked as head paralegal for legal office of 4 military lawyers.
- Prepared and drafted correspondence and legal forms to maintain smooth communications
- Handled office scheduling and made notes for deadlines, motions, and other important dates
- Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes
- Prepared and managed attorney travel itineraries to optimize scheduling
Education
Associate of Applied Science - Nursing
Yavapai College
Prescott, AZ05.2001
High School -
Bradshaw Mountain High School
Prescott Valley, AZ05.1991
Skills
- Clinical Management
- Policy Updates
- Schedule Management
- Process Improvements
- Schedule Coordination
- Team building
- Conflict resolution
- Patient safety
- Effective communication
- Performance evaluation
- Critical thinking
- Time management
- Nursing staff supervision
Certification
- Licensed Registered Nurse
- Certified Neonatal Resuscitation Instructor
- ALSO Instructor
- External Fetal Monitor Instructor
- BLS
- ACLS
- PALS
- STABLE certification
- AWHONN Member
Timeline
Family Center Nurse Supervisor
Montrose Regional Health
11.2021 - Current
Sexual Assault Nurse Examiner/Coordinator
Montrose Regional Health
10.2020 - Current
Sexual Assault Response Team Coordinator
Dolphin House Child Advocacy Center
04.2020 - Current
Charge Nurse, Labor and Delivery, Family Center
Montrose Regional Health
08.2017 - 11.2021
Delta Montrose Home Health
Delta County Memorial Hospital
07.2011 - 08.2017
Charge Nurse, Labor and Delivery
Montrose Memorial Hospital
11.2009 - 07.2011
Women's Veteran Program Manager
Northern Arizona Veteran VA Health Care System
01.2009 - 11.2009
Charge Nurse, Labor and Delivery
Yavapai Regional Medical Center
11.2001 - 11.2009
Labor and Delivery Registered Nurse
Banner Good Samaritan Hospital
06.2001 - 10.2001
Legal Assistant, Sergeant, U.S. Marine Corps
U.S. Marine Corps
10.1991 - 10.1997
Associate of Applied Science - Nursing
Yavapai College
High School -
Bradshaw Mountain High School