Highly-qualified Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hard working leader with history of streamlining operations and increasing productivity.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Operations Supervisor
Valiant Integrated Services
Ft. Polk, Louisiana
06.2005 - Current
Trained, mentored and motivated employees to maximize team productivity.
Maintained safety and emergency readiness among personnel by disseminating information on and monitoring compliance with regulatory and organizational policies.
Developed initiatives for process improvement and reviewed and assessed ongoing operations.
Drove solutions to predominant operations issues by identifying areas of deficiency and performing root-cause analysis.
Recruited, interviewed and hired talented professionals who each brought wealth of experience and exemplary skills to team.
Trained, managed and motivated employees to promote professional skill development.
Motivated employees to share ideas and feedback.
Recruited and hired individuals demonstrating passion, dedication and added value to team.
Represented integrity and professionalism in all areas of business, serving as mentor and roll model to staff.
Formed and sustained strategic relationships with clients.
Identified client business and operational needs and introduced services to provide solutions.
Conducted staff evaluations and determined promotions and realignments or reductions in workforce.
Assessed each employee's individual strengths and delivered mentoring to improve upon weak skill levels.
Assessed team proficiencies, identifying and targeting areas for improvement.
Engaged professionally with customers to build rapport and nurture relationships.
Adhered to operational schedules
Education
Associate of Science - Nursing Practice
LSU
Louisiana
1983
Skills
Delegation
Management
Customer relationship management
Employee development
Cross-functional team management
Sound judgment
Supervision and training
Performance improvements
Schedule coordination
Work planning
Training and coaching
Employee coaching
Project leadership
Workflow planning
Job site management
Safety oversight
Friendly, positive attitude
Work ethic
Planning
People skills
Problem resolution
Critical thinking
Flexible
Supervision
Organizational skills
Working collaboratively
PPE use
Relationship building
Multitasking
Reliable and trustworthy
Decision-making
Training & Development
Certification
OSHA 30
Certified CPR, AED, and First Responder Instructor