Entrepreneurial Owner known for outstanding productivity and efficiency in task completion. Possess specialized skills in strategic planning, financial management, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring successful business operations and growth.
Overview
14
14
years of professional experience
2014
2014
years of post-secondary education
Work History
Owner
B&J’s Superior Cleaning Sevice, LLC
Fort Walton Beach, Florida
2021.05 - 2025.10
Managed daily operations of cleaning service to ensure efficiency and quality.
Trained and supervised staff on cleaning techniques and customer service practices.
Developed relationships with clients to understand their specific cleaning needs.
Resolved customer complaints promptly to maintain satisfaction and loyalty.
Maintained relationships with existing clients by providing superior customer service.
Managed daily operations of business, including hiring and training staff.
Provided direction and guidance to employees.
Oversaw budgeting and financial management.
Office Manager
Bayou State Inspections
Lafayette, LA
2015.01 - 2021.01
Coordinated scheduling and appointments for inspection services.
Facilitated communication between inspectors and clients for scheduling updates.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Secretary
Edge Wireline Rentals
Lafayette, LA
2011.05 - 2014.04
Coordinated meetings, prepared agendas, and documented minutes effectively.
Assisted with scheduling appointments and managing executive calendars.
Handled correspondence, including emails, letters, and phone calls promptly.
Coordinated communications, taking calls, responding to emails and interfacing with clients.
Responded to customer inquiries via email or telephone in a polite and professional manner.