Jennifer Edmondson

• Provided excellent customer service to ensure satisfaction.
• Performed opening and closing duties such as setting up the dining area, restocking supplies.
• Provided exceptional service to high volume of daily customers.
• Delivered exceptional customer service in fast-paced dining environment.
• Managed multiple tables efficiently, ensuring timely food and beverage delivery.
• Trained new staff on restaurant protocols and service standards.
• Collaborated with kitchen staff to accommodate special dietary requests.
• Maintained cleanliness and organization of dining area throughout shifts.
• Assisted in inventory management by tracking stock levels of supplies.
• Resolved customer complaints swiftly to enhance guest satisfaction scores.
• Implemented process improvements for table turnover efficiency during peak hours.

• team work skills and knowledge of all other areas such as to gos and expo.

• Resolved customer complaints swiftly to enhance guest satisfaction scores.
• Printed dining checks with total due, collected payment and offered receipts to complete transactions.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
• Delivered exceptional customer service in fast-paced dining environment.
• Supervised set up of banquet food stations and coordinated service to multiple dining areas.
• Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
• Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
• Processed orders and sent to kitchen employees for preparation.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
• Cultivated warm relationships with regular customers.
• Increased sales by suggesting additional items like desserts and drinks based on customers' orders.

• Preform, opening and closing duties providing excellent customer service skills helping customers find favorite alcoholic beverages.

• Knowledge of alcohol and consumption checking ids and acceptable drinking policies
• Exceptional cleaning and organizing skills with back of house products coming to work with a great attitude, team leading skills and team teamwork

• Knowledge of specific products and daily specials.
• Available to work all major holidays including thanksgiving.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
• Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
• Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations.
• Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Served food and beverages promptly with focused attention to customer needs.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
• Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

• Supervised bar operations, ensuring compliance with health and safety regulations.
• Trained and mentored junior bartenders, enhancing team performance and service quality.
• Developed innovative cocktail recipes, elevating menu offerings to attract diverse clientele.
• Managed inventory levels, optimizing supply chain processes for cost efficiency
• Preform end of day, counting cash register lock up the restaurant make sure everything is shut down. Check out all servers.