Jennifer Edwards

• Proven expert in Occupancy Planning and Workplace Strategy leading a high-performing global team of 10 across 4 regions

• Manage and lead a diverse portfolio consisting of 12.6M square feet and 108 facilities consisting of 48,000+ capacity and 46,000+ population ranging from small remote sales offices (~15 population) to large technical centers and World Headquarters (~3,500+ population)

• Develop data driven housing strategies, scenarios and stay vs. go analysis by applying and analyzing headcount forecasts, badge data to understand peak and average attendance and utilization studies to understand which space and how much space is utilized

• Lead and conduct employee engagement including programming, focus groups and business interviews to understand unique business and cultural needs

• Lead cross-functional teams in developing migration plans, restacks and fitchecks ensuring space recommendations and design concepts fit within existing space

• Deliver space recommendations that enhanced user experience by ensuring "right spaces, in the right places, at the right time" for hybrid and remote work strategies

• Oversee global monthly reporting and analysis of attendance, utilization, and days in office obtained through badge data while evaluating and presenting benchmarking and industry trends to stakeholders

• Work with cross-functional project teams including Occupancy Planners, Workplace Strategist, Architects, Design Partners, Project Managers and Change Management to understand financial impacts of proposed housing projects, ensure project schedules and migration plans minimize business disruption and projects adhere to client aligned scope, scheduled and budget

• Drive strong client relationships and deliver successful outcomes to complex problems

• Conduct post-project utilization studies and workpattern surveys to understand how employees are utilizing new spaces, and any adjustments to change management or future designs

• Develop hybrid and remote work strategies to create spaces that attract talent, increase productivity, and bring people back to the office meaningfully while optimizing user experience through data-driven decision-making processes

• Develop SOPs and playbooks while utilizing clients' established toolkit and design standards to ensure consistent delivery and compliance across all space planning initiatives

•Bring Occupancy Planning Innovations and Technology to Real Estate to develop a smarter, more efficient approach to developing strategies for tomorrow's future workspace

• Led business unit programming to understand unique business needs
• Introduced occupancy planning best practices
• Established occupancy planning tools such as stack plans, badge data analytics, utilization studies and account wide planning templates
• Led the first utilization study on the account demonstrating to the customer the ability to grow in place at their existing location rather than relocating
• Collaborated with Real Estate managers to develop holistic masterplan strategies
• Ensured all space recommendations adhered to established workplace guidelines
• Developed fitchecks and floorplans to ensure space recommendations and design concept fit within the existing space
• Presented strategies to facilitate real estate discussions and decisions
• Instrumental in testing and rolling out Tririga CAFM system
• Developed Tririga training documents
• During COVID-19: Led development of 500+ rotational and social distancing plans; Ensured safe return to office for employees Determined safe occupancy levels for floors, spaces, and buildings
• Provided critical information for business units returning to full occupancy

• Managed occupancy planning for P&G World Headquarters and North America Sales Offices
• Contributed to Real Estate portfolio reduction while increasing employee satisfaction
• Analyzed utilization data and trends
• Developed fitchecks and floorplans to ensure space recommendations and design concept fit within the existing space
• Conducted business unit programming and employee engagement activities
• Ensured change management throughout the design process
• Collaborated with stakeholders, Real Estate, Architects, Design Partners, and Project Managers to understand financial impact and NPV of projects
• Ensured all space recommendations adhered to established workplace guidelines
• Led three major housing projects resulting in:
• Over 3,000 employee moves
• 325,000 sq ft reduction in Real Estate
• Reduction of leased office space from 15 floors to 3
• Sale of 125,000 sq ft owned building
• Demolition of 90,000 sq ft building

• Conducted programming meetings with customers to understand business needs
• Developed interior floorplans, casework plans, FF&E plans from concept to construction documents
• Created and specified all FF&E bid documents
• Reviewed As Built drawings
• Collaborated with Architects, Design Partners, Project Managers, Construction Managers, MEP Engineers, and Vendors to ensure timely, budget-friendly project completion
• Participated in business development initiatives and client interviews

• Key clients included NCR and Wright Patterson Air Force Base
• Presented industry trends and benchmarking to the A&D community
• Conducted client programming to understand business goals and office needs
• Developed detailed 2D and 3D floorplans
• Created furniture specifications and interior color palettes
• Designed vibrant work environments