Jennifer Egermier
Moncks Corner,SC
Summary
A medical professional with proven experience in coordinating and planning patients for pre-op care. I enjoy seeing the patients getting the help they need with quality care, and I would love to continue to work on myself and learn new things. Obtained American Heart Association Advanced Cardiac Life support certificates. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
Work History
Medical Assistant
SAMGI Orthopedic Surgery And Trauma
11.2022 - 08.2023
- Obtained client medical history, medication information, symptoms, and allergies.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Maintained a safe environment for patients and staff by strictly adhering to infection control protocols during cast application and removal.
- Organized and detail-oriented with a strong work ethic.
- Assessed patient comfort related to cast and splints and assisted with comfort measures.
Surgical Technician/ Doctors Assistant
Black Hills Oral Surgery And Implant Center
11.2016 - Current
- Prepared patients for procedures, receiving average of 20 patients per shift. Reviewed blood pressure, medication list, health history
- Assisted physicians with surgery while using proper sanitation practices.
- Circulated surgeries. starting IV's and preparing medicines for Doctors use while charting vitals
- Assessed and managed throughout entire surgery process and scheduled follow-up care
- Performed all post-surgery recovery room duties
- ACLS, PALS, Dental Anesthesia National Certification
- Thrives in busy environments
- Managed pharmaceutical inventory per DEA guidelines
- Helped control office/exam room inventories and equipment
Customer Service Representative
Manager, Great Clips
01.2010 - 01.2016
- Experienced professional with over 3 years of management experience.
- Able to multi- task in multiple arenas to include scheduling, payroll, customer relations and personnel issues.
- Managed resources and inventory totaling over $520,000 a year annually.
- Directly supervised 20 individuals in a highly customer oriented, fast paced nationally recognized business.
- Ensured business complied with all state and federal requirements for safety/sanitation/health to ensure safety/ accommodations of customers and work staff.
- Outstanding supervision resulted in highest customer count of all of three locally owned companies, with over 20% growth in one year, and a resulting sales record for the region.
- Interaction with hundreds of customers on a weekly basis, with compassionate and quality service resulting in an 81% return rate.
- Provided primary customer support to internal and external customers in fast-paced environment.
- Consulted with outside parties to resolve discrepancies and create effective solutions.
Customer Service Manager
Office Manager. All Star Trucking
01.2000 - 01.2004
- Performed duties as office manager, for overland trucking company with a average income of approximately $500,000 a year. Managing a fleet of three vehicle.
- Managed bills of lading and invoices with 15 companies.
- Managed all due, and past due accounts. Accurately tracking, and overseeing follow-thru payments, and delivery's.
- Acted as interface between shippers and suppliers to ensure smooth operations and on-time delivery of inventory.
Laboratory Technician
Tri-State Hospital Supply
01.1999 - 01.2002
- Performed multiple duties to include Bioburden testing, Sterility testing, Spore Collection, Pyrogen testing. With autoclaves, and sterility of tools and equipment.
- Documented usage and maintenance on laboratory equipment.
- Worked closely with State and Federal regulators to ensure guidelines for safety and infection control were met.
Education
ACLS And Pals Certification
American Heart Association
Rapid City, SD2020
Penn Foster Dental Assistant Certification - Dental Assisting
Penn Foster College
Scottsdale, AZ11.2016
Dental Assistant Radiology certification, corporate Education center (2016) -
Western Dakota Technical Institute
Rapid City, SD03.2016
Business Administration
A.A in Business Administration
Salisbury, NC04.1999
Skills
- Evidence-based medicine
- Preventive care
- Electronic Medical Records, Records Management
- Medical Records Management
- Patient Assessments
- Customer service
- Responsible
- Flexible & Adaptable
- CPR/AED
- Preoperative Checklists
- Assessing Vital Signs
- Equipment set up
Timeline
Medical Assistant
SAMGI Orthopedic Surgery And Trauma
11.2022 - 08.2023
Surgical Technician/ Doctors Assistant
Black Hills Oral Surgery And Implant Center
11.2016 - Current
Customer Service Representative
Manager, Great Clips
01.2010 - 01.2016
Customer Service Manager
Office Manager. All Star Trucking
01.2000 - 01.2004
Laboratory Technician
Tri-State Hospital Supply
01.1999 - 01.2002
ACLS And Pals Certification
American Heart Association
Penn Foster Dental Assistant Certification - Dental Assisting
Penn Foster College
Dental Assistant Radiology certification, corporate Education center (2016) -
Western Dakota Technical Institute
Business Administration
A.A in Business Administration
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