Jennifer Eichholtz
Indianapolis,In
Summary
Dynamic Court Business Analyst with a proven track record at Marion Superior Court, excelling in data analysis and stakeholder engagement. Adept at process improvement and problem-solving, I have successfully streamlined operations and enhanced training programs, fostering collaboration and driving efficiency across teams. Passionate about leveraging technology to achieve impactful results.
Overview
18
18
years of professional experience
Work History
Court Business Analyst
Marion Superior Court
Indianapolis, IN
05.2024 - Current
- Works successfully with a diverse group of public safety partners to accomplish goals and address issues related to our individual case management systems, as well as improving communication across agency lines.
- Demonstrate strong problem-solving skills, resolving issues efficiently, and effectively.
- Work with cross-functional agencies to achieve goals for the greater good.
- Facilitated an enduring collaborative atmosphere through regular colleague support.
- Implemented software solutions that streamlined operations and boosted overall performance.
- Applied specialized knowledge to resolve intricate problems.
- Maintained library of model documents, templates or other reusable knowledge assets.
IT Projects Training Coordinator
Marion Superior Court
Indianapolis, IN
05.2014 - 06.2024
- Developed supplementary resources to strengthen employee training.
- Analyzed feedback from training participants to make improvements to future programs.
- Acted as a liaison between employees and management to communicate training needs and outcomes.
- Provided ongoing support to internal staff throughout the entire training process.
- Facilitated engaging and informative training sessions for both new hires and existing staff.
Criminal Division Manager
Marion County Clerks Office
Indianapolis, IN
02.2007 - 05.2014
- Cultivated robust partnerships with key internal and external stakeholders.
- Exhibited leadership to identify and address deficiencies.
- Identified areas for improvement through periodic evaluations.
- Identified areas of improvement in operational processes or systems to increase efficiency and effectiveness.
- Ensured compliance with company policies and procedures within the division.
- Facilitated communication between all levels of management throughout the division.
- Supervised a staff of 125 employees
Education
Bachelor of Science - General Studies
Indiana University, Purdue University Indianapolis
Indianapolis, IN05-2010
Skills
- Data analysis
- Process improvement
- Requirements gathering
- Stakeholder engagement
- Software testing
- Project management
- Policy writing
- Problem solving
- Effective communication
- Critical thinking
- Analytical skills
Timeline
Court Business Analyst
Marion Superior Court
05.2024 - Current
IT Projects Training Coordinator
Marion Superior Court
05.2014 - 06.2024
Criminal Division Manager
Marion County Clerks Office
02.2007 - 05.2014
Bachelor of Science - General Studies
Indiana University, Purdue University Indianapolis
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