Jennifer Eldred
Constantia,NY
Summary
Detail-oriented and knowledgeable with completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care.
Overview
15
15
years of professional experience
Work History
Clinical Site Supervisor/Medical Assistant
University Otolaryngology Associates
07.2015 - Current
- Supervising a very busy practice for 13 ENT Surgeons in two locations, over see 8 MA's.
- Interview new staff, train new hires.
- Supply ordering/management at two offices.
- Head and Neck Cancer patient coordinator, worked 8 yrs along side a head and neck surgeon to get patients in to be seen within a timely manner with all scans/surgery.
- Assisted two surgeons with sinus procedures in the office based setting; included set up, prepping the patient, assisting the procedure, clean up, discharging the patient.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Taught patients about medications, procedures, and care plan instructions.
- Phone triage for two surgeons calls.
- Chart prep getting scans in charts, path reports etc.
- Schedule surgery.
- Review NP referrals and assign to the appropriate providers.
- Insurance authorizations/scheduling scans and sending outside referrals to other specialty offices.
Phlebotomist
Oswego Hospital
09.2013 - 04.2019
- Worked inpatient and in ED at the hospital doing blood draws.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Established and maintained positive working relationships with patients, staff and clinical personnel.
Home Health Care
Self
08.2008 - 05.2018
- Assisted with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Assisted with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided assistance with completing daily tasks, reducing daily burden on family members.
- Two private duty cases with two different families with both husband and wife.
CNA
Seneca Hill Manor
08.2008 - 07.2015
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
LPN - Nursing
BOCES
Mexico, NY06.2008
Phlebotomy - Phlebotomy
BOCES
Mexico, NY06.2008
Certified Nursing Assistant - Certified Nursing Assistant
BOCES
Mexico, NY10.2007
High School Diploma -
Paul V. Moore High School
Central Square, NY06.2007
Skills
- Sterile Procedures and Techniques
- Venipuncture
- Medical Terminology
- Inventory Management
- Complex Problem-Solving
- Medical History Review
- EMR Systems
- Appointment Scheduling
- Patient Scheduling
- Customer Service
- Communicating with Patient Families
- Direct Patient Care
- Specimen Collection
Timeline
Clinical Site Supervisor/Medical Assistant
University Otolaryngology Associates
07.2015 - Current
Phlebotomist
Oswego Hospital
09.2013 - 04.2019
Home Health Care
Self
08.2008 - 05.2018
CNA
Seneca Hill Manor
08.2008 - 07.2015
LPN - Nursing
BOCES
Phlebotomy - Phlebotomy
BOCES
Certified Nursing Assistant - Certified Nursing Assistant
BOCES
High School Diploma -
Paul V. Moore High School
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