Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Ellsworth

Kenosha,WI

Summary

Service-driven Body Shop Manager bringing 10+ years of effective leadership, fostering team productivity, organizational profitability and operational efficiency. Works productively with vendors and insurance agencies to drive cost-saving initiatives. Effective at engaging and communicating at all levels of clientele and business to support sustainability and long-term customer retention. Dedicated Auto Body Repair Managing professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

14
14
years of professional experience

Work History

Office Manager

Classic Collision Center
04.2021 - Current
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Processed insurance paperwork and prepared estimates to negotiate insurance settlements.
  • Supervised and managed shop operations and tasks.
  • Examined damaged vehicles to determine degree of structural and mechanical damage.
  • Stocked shop with equipment, parts and other resources to promote timely service.
  • Developed estimates by costing parts, supplies and labor and calculating customers' payments.

Body Shop Manager

Millhouse Auto Body
04.2013 - 03.2021
  • Processed insurance paperwork and prepared estimates to negotiate insurance settlements.
  • Supervised and managed shop operations and tasks.
  • Examined damaged vehicles to determine degree of structural and mechanical damage.
  • Prepared work orders by describing repair and replacement services required, obtaining approval signatures and entering orders into work management system.
  • Built and maintained good relations with customers, encouraging loyalty and obtaining recommendations.
  • Stocked shop with equipment, parts and other resources to promote timely service.
  • Developed estimates by costing parts, supplies and labor and calculating customers' payments.

Real Estate Agent

The Real Estate Elite
06.2009 - 02.2013
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Communicated with clients to understand property needs and preferences.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Advised clients on market conditions and property value for informed decision-making.
  • Presented purchase offers to sellers for consideration.
  • Developed and maintained relationships with clients through networking, postcards, and cold calling.
  • Advertised client properties through websites, social media, and real estate guides.

Education

High School Diploma -

Tremper High School
Kenosha, WI
06.1989

Skills

  • Customer Relations
  • Engineering Principles
  • Business Management Principles
  • Business Analysis
  • Customer Service
  • Order Supplies
  • Financial Management

Timeline

Office Manager

Classic Collision Center
04.2021 - Current

Body Shop Manager

Millhouse Auto Body
04.2013 - 03.2021

Real Estate Agent

The Real Estate Elite
06.2009 - 02.2013

High School Diploma -

Tremper High School

Similar Profiles

CREATE PROFILE
Jennifer Ellsworth