Jennifer Elmer
Pocomoke City,MD
Summary
Dynamic nature guide with extensive experience at Assateague Explorer Cruises, skilled in engaging diverse audiences and enhancing their understanding of local ecosystems. Proficient in wildlife photography and animal husbandry, I excel in delivering captivating narratives while fostering a love for nature. Committed to safety and guest satisfaction, I consistently improve tour experiences.
I have gone to Audubon Camp at Hog Island Maine for Educators Week. It was an amazing experience.
Took a certified corse in eco tour guide at Eastern Shore Comunity College.
40 years I participated in the Christmas Bird Counts
Overview
2027
2027
years of professional experience
Work History
Nature Guide
Delmarva Discovery Center
Maryland Conservation Corps Crew Member
Assateague State Park
Camp Naturalist
Miss Betty's Day Camp
Delivery Driver
Dominos's Pizza
Pocomoke City, MD
12.2022 - Current
- Learned to work the register, makeline, food prep, and oven.
- Handled dinner rush as an insider and as Delivery expert.
- Dwelt with all walks of life made me better at costumer Service
Eco Tour Guide
Assateague Explorer Cruises & Kayaking - See Wild Ponies & Wildlife
Chincoteague, VA
03.2022 - Current
- Guided groups through natural habitats, highlighting wildlife and historical significance of Assateague Island.
- Delivered engaging narratives to enhance visitor experiences during kayaking and cruise tours.
- Ensured safety protocols were followed during excursions, prioritizing guest security and comfort.
- Adapted tour content based on audience interests, enhancing overall satisfaction and engagement levels.
- Enhanced knowledge of local ecosystems, improving ability to answer guest inquiries effectively.
- Participated in continuing education opportunities to stay current on industry trends and best practices.
- Developed engaging narratives for tours, fostering a deeper connection between participants and surroundings.
- Mentored junior guides in best practices for customer interaction and tour management techniques.
- Evaluated participant feedback to refine tour offerings, improving satisfaction ratings consistently over time.
- Maintained safety standards during excursions, resulting in zero accidents or incidents.
- Built personal relationships with guests to promote positive experiences.
- Improved overall guest satisfaction by promptly addressing concerns and implementing appropriate solutions as needed.
- Built strong relationships with local vendors, securing exclusive access to attractions for tour participants.
- Trained new guides on company policies, procedures, and best practices, leading to consistently high-quality tours across the team.
- Developed an extensive knowledge of local history and culture, enabling the provision of accurate information and insightful commentary during tours.
- Utilized strong communication skills to effectively convey complex topics in a digestible manner to diverse audiences.
- Guided groups of up to 50 people on scheduled tours.
Seasonal Naturalist
Pocomoke River State Park
Snow Hill, MD
01.2009 - 10.2016
- Guided visitors through natural habitats, enhancing understanding of local ecosystems.
- Developed engaging educational programs focused on wildlife conservation and environmental awareness.
- Assisted in maintaining exhibits, ensuring accuracy and relevance of information presented.
- Collaborated with team members to deliver high-quality experiences for diverse audiences.
- Conducted nature walks, fostering appreciation for local flora and fauna among participants.
- Thought environmental education to all ages and sized groups.
- Was trained in Scales and Tales programs
- Primary animal care taker for Scales and Tales birds of prey and reptiles, and fish
- Trained in Canoe Safty
- Assisted in wildlife rescues
Education
High School Diploma -
Renaissance Academy
Phoenixville, PA06-2005
Skills
- Great speaking before big crowds especially while handling animals
- Avid birder and Herper
- Great wildlife photographer and other forms of art
- Love sharing my love of nature with everyone
Timeline
Delivery Driver
Dominos's Pizza
12.2022 - Current
Eco Tour Guide
Assateague Explorer Cruises & Kayaking - See Wild Ponies & Wildlife
03.2022 - Current
Seasonal Naturalist
Pocomoke River State Park
01.2009 - 10.2016
Nature Guide
Delmarva Discovery Center
Maryland Conservation Corps Crew Member
Assateague State Park
Camp Naturalist
Miss Betty's Day Camp
High School Diploma -
Renaissance Academy