Jennifer Emidy

Patient Service Representative oversees and verifies financial processes associated with patient services provided in Practice. Patient Service Representative greets patients, performs registration check-in functions, answers phones, schedules patient appointments, obtains referrals and authorizations, processes forms, and performs discharge process.

Responsibilities:
Oversees patient financial process to ensure patient payments (co-payments, deductibles, self pay) are obtained at time of service and are properly processed.

Verifies that all necessary information is complete and accurate; demographics, referrals, authorizations, billing codes, diagnoses information, etc.

Completes end of day batch, including reconciliation of arrived patient schedule and time of service payments within established time frame.

Provides clerical support for practice. Orients and serves as resource to new employees regarding department policies and procedures.

Maintains quality, safety, environmental and infection control in accordance with established department policies, procedures, and objectives.

Protects and preserves patient’s right to privacy and confidentiality.

Travel to satellite offices to perform duties may be required.

Performs other related duties as required.

• Assisted in City Budget, expenditure review and budget administration.
• Maintained fiscal records and accounts.
• Supported municipal elections by preparing and distributing ballots, training election officers and tabulating results.
• Worked closely with city personnel in development and interpretation of city and department policies and conferred with legal advisors and city officials regarding management problems.