Jennifer Emmett
Longmont,CO
Summary
Competent administrative professional with experience in benefits administration, employee relations and organizational support. Committed collaborator, successfully interacting in various settings providing friendly and efficient support.
Overview
23
23
years of professional experience
Work History
Office Administrator
Smith Environmental & Engineering
08.2019 - 01.2025
- Handled on-boarding and off-boarding processes, including I9s, orientation, and COBRA.
- Updated HR files with new employee information, changes in benefits, training and certification records, and other details.
- Coordinated company-wide holiday parties and celebrations.
- Scheduled building maintenance, stocked office supplies, maintained PPE inventory and received orders and large deliveries.
- Administered employee benefits programs, assisted with open enrollment, and coordinated with accounting.
- Additional role as Public Information (PI) Specialist for CDOT and various municipalities.
- Created PI bids to contractors for work; created project documents; maintained construction project website information, inbox, and hotline; printed and mailed flyers and door hangers; hosted community meetings and ceremonies; and published lane closure reports for COTrip.org.
- "Pinch Hitter" for other departments (Hazmat, Construction and Ecological Services).
Human Resources Specialist
MWH Constructors
11.2018 - 08.2019
- Maintained I9 records, monitored background checks, processed promotions, managed general HR inbox.
- Assisted with audits to ensure data accuracy in personnel files, payroll records, and benefit enrollment.
- Issued regular emails to project managers regarding pertinent deadlines.
- Assisted payroll with Davis-Bacon wage determination.
Benefits Specialist
University Of Denver
10.2015 - 08.2018
- Resolved inquiries from plan participants regarding insurance, tuition waivers, and TIAA plans.
- Interpreted, explained and applied university policy consistently.
- Primary point of contact for the tuition waiver program verifying and activating waivers, processing updates and terminations, guiding users through the program and administering government-regulated taxation.
- Maintained compliance with federal regulations regarding FMLA, ADA, and other relevant laws governing employee benefits.
- Collaborated with payroll department to ensure accurate deductions related to employee benefits plans were processed correctly.
- Conducted new employee benefit orientations and open enrollment information sessions.
Lead Advisor
University Of Denver
09.2001 - 09.2015
- Provided cheerful and helpful customer service to students, families, staff and other departments.
- Partnered with Financial Aid to ensure aid criteria was met.
- Collected payment and issued student refunds.
- Specialized in 3rd party billing and employer reimbursement for employers, embassies, governments, trust funds, etc.
- Hosted student and family Bursar's Office orientations.
- Hired, trained and supervised workstudy students.
- Collected and processed monthly tuition appeal cases.
- CAASLAR board member.
Education
Bachelor of Arts - Communication
University of Denver
Denver, CO05.2016
Skills
- Administrative support
- Database entry
- Customer engagement
- Verbal communication
- Document management
- Telephone reception
- Scheduling appointments
- Spreadsheet development
- Office 365
- G-Suite
- Notary
Volunteer Service
Volunteer for NoCo Kitties since 2022. Occasional helper for one-time events such as trash pick up days, or rebuilding a cat shelter.
Timeline
Office Administrator
Smith Environmental & Engineering
08.2019 - 01.2025
Human Resources Specialist
MWH Constructors
11.2018 - 08.2019
Benefits Specialist
University Of Denver
10.2015 - 08.2018
Lead Advisor
University Of Denver
09.2001 - 09.2015
Bachelor of Arts - Communication
University of Denver
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