Jennifer Engberg
Salem,OR
Summary
With a strong background as a Business Professional, I leveraged industry expertise and strategic planning to exceed sales targets and foster meaningful client relationships. My skills and self-motivation have been pivotal in driving revenue growth and executing successful promotional campaigns, positioning me as a dynamic asset in the beauty industry.
Overview
13
13
years of professional experience
Work History
Community Manager
Salon Centric
08.2024 - Current
- Establish and maintain strong community connections to drive sales and educational programs
- Coordinate and facilitate workshops and events
- Prospect, develop and maintain partnerships with local salons companies, cosmetology schools and business professionals
- Leverage strategic business tools to increase brand awareness, profitability and drive sales
- Monitor sales performance and analyze market trends
- Developing a vision and long-term strategy to support the company approach to operational support for both retail and outside sales and drive KPI'S to support these improvements
Salon Business Partner
Salon Centric
03.2022 - 07.2024
- Collaborated with business leaders to develop and execute sales strategies, educational events and promotional campaigns
- Utilized social media to identify prospects, opportunities and develop new business
- Maintained a thorough understanding of the competitive landscape
- Monitored performance metrics against established targets and standards
- Provided exceptional customer service and maintained strong client relationships
- Increased client satisfaction by streamlining business processes and implementing innovative solutions
- Played a crucial role in company growth by identifying new market opportunities and developing comprehensive strategies
Salon Consultant
Salon Services
07.2019 - 01.2022
- Marketed and sold haircare supplies to salon professionals
- Facilitated the planning, organization and management of sales promotions for customers
- Increased profitability within accounts by cross-selling additional products or services
- Established trustful relationships with clients through regular follow-up calls or emails
- Developed strategies to increase sales revenue and profitability
Salon Owner, Cosmetologist
Turning Heads Hair Studio
10.2011 - 06.2019
- Provided high quality haircare, nails, extension and waxing services
- Developed excellent communication skills through interacting with customers on a daily basis
- Demonstrated strong organizational and time-management skills to ensure efficient workflow in the salon
- Maintained accurate records of services provided, client information and payment transactions
- Kept updated knowledge of product lines available at the salon so as to provide customers with best options possible
Education
ASSOCIATE IN ARTS (A.A.) - BUSINESS AND REAL ESTATE
Metro Tech Community College
OmahaCosmetology - Cosmetology
Joseph's College of Beauty
Lincoln, NE01.1984
Skills
- MS Office Suite
- Financial budgeting and reporting
- Community Engagement
- Employee Performance Management
- Schedule Planning
- Daily Operations Management
- Customer Relationship Management
- CRM Software
- Business Development
- Social Media Engagement
- Customer Relations
Achievements
- Highest overall Sales on West Coast team, 05/01/24, 115% to goal
- Achieved monthly sales goals, 12/01/23, 10 of 12 months
- Doubled territory sales, 07/01/21, Highest growth in company July/August 2021
- Increased first-quarter sales, 03/01/11, 187% over same quarter 2010
- Exceeded sales goal, 03/01/11, Achieving highest sales in territory
Timeline
Community Manager
Salon Centric
08.2024 - Current
Salon Business Partner
Salon Centric
03.2022 - 07.2024
Salon Consultant
Salon Services
07.2019 - 01.2022
Salon Owner, Cosmetologist
Turning Heads Hair Studio
10.2011 - 06.2019
ASSOCIATE IN ARTS (A.A.) - BUSINESS AND REAL ESTATE
Metro Tech Community College
Cosmetology - Cosmetology
Joseph's College of Beauty
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