Summary
Overview
Work History
Education
Skills
Relevant Professional Experience
Volunteer Experience
Committees
Timeline
Hi, I’m

Jennifer Enger

Ferndale

Summary

Collaborative and kind Early Supports Program Manager, dedicated to partnering with coworkers, school districts, and non-profit agencies to provide support and resources to families with young children. Committed to providing inclusive environments and services where diversity is celebrated so all children, families, and coworkers feel welcomed and prepared for. CHERISH Certified Family Resources Coordinator, trained by Kindering on best practices for partnering with families and social workers to provide wrap around services to families in FAR or dependency.

Overview

7
years of professional experience

Work History

Whatcom Center For Early Learning

Early Supports Program Manager
01.2024 - Current

Job overview

  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Established strong relationships with key stakeholders, ensuring support for program initiatives.
  • Facilitated workshops and conducted one-on-one training to educate team members.
  • Provided Reflective Supervision to Family Resource Coordinators
  • Kept track of vacations and approved payroll
  • Trained new family resource coordinators
  • Developed new training folders for employees
  • Facilitated Team Meetings

Whatcom Center For Early Learning

Family Resources Coordinator
08.2021 - Current

Job overview

  • Reduced barriers to families by identifying and addressing social, emotional, or health issues by navigating to appropriate resources
  • Developed Individualized Family Service Plans in coordination with primary service provider based on family goals.
  • Utilized case management skills to track family interactions and document progress towards goals effectively.
  • Facilitated and coordinated intake meetings, evaluations, Individual Service Plans, and Transition Conferences with the school district
  • Followed protocol to insure that all families had language access via interpreters and translation of documents
  • Insured that all children were presented with a Children's book at exit meetings, which was representative of their culture and language
  • Referred families to the Dolly Parton Library for the free children's book a month program.
  • Tracked deadlines for IFSP meetings and Transition Conferences and made sure that all meetings were held on time

WHATCOM COMMUNITY COLLEGE

Innovations in Creating Access to Careers in Healthcare Program Coordinator
06.2018 - 08.2021

Job overview

  • Coordinated with WCC departments on implementation of the I-CATCH grant
  • Ordered and coordinated payment for student tuition, books, uniforms, and supplies
  • Coordinated and facilitated I-CATCH workshops and Computer Orientation
  • Collaborated with partnering organization, Workforce Snohomish, to ensure graduating students found employment
  • Coordinated crisis referral and crisis payments for rental and utility assistance
  • Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
  • Developed and maintained relationships with external partners to facilitate program operations.
  • Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
  • Assisted with coordination of DOH certification and testing fees for healthcare program graduates
  • Assessed student needs and provided on campus and off campus resources
  • Advised students seeking to enter the Medical Assisting, Registered Nurse, Substance Use Disorder Professional, and Nursing Assistant programs
  • Monitored I-CATCH budget to make sure grant funds were utilized appropriately
  • Documented success of I-CATCH grant via best practice write up, surveys and student success stories.

WHATCOM COMMUNITY COLLEGE

Hospital Employee and Education Training Grant Student Navigator
01.2017 - 06.2018

Job overview

  • Assisted new students with applying to the college
  • Assessed student financial barriers and instructed students on how to apply for financial aid and grants
  • Assisted healthcare students with applying for certification through the Department of Health
  • Submitted PRs for student reimbursement for HEET supported items, such as application fees, childcare, and textbooks
  • Assessed student needs and referred students to campus resources, such as the WCC Counseling Center, WCC Access & Disability Services, and the Learning Center
  • Collaborated with partnering organizations, such as Compass Health, PeaceHealth, SEIU Multi-Employer Training Fund to assist with student questions regarding WCC program requirements and program application
  • Advised students in the nursing pathway on WCC prerequisite classes and requirements
  • Facilitated a smooth funding process for HEET students by coordinating with the Business Office to put a hold on student accounts and by providing agency billing information
  • Assisted students with resume and cover letter development
  • Marketed the HEET grant and Health Science Programs at PeaceHealth
  • Accurately monitored, documented, and tracked student grades, FTE, and completion
  • Coordinated the mailing of textbooks to online students
  • Assisted with Chemical Dependency Professional student orientation
  • Assisted faculty and students with Canvas questions.

EVERETT COMMUNITY COLLEGE

I-CATCH Classroom and Support Technician 2
01.2017

Job overview

  • Developed and implemented workshops on time management, goal setting, and utilization of good study skills
  • Led group study sessions and tutored students in Medical Terminology and Anatomy and Physiology
  • Communicated effectively with college instructors regarding student needs
  • Identified students in crisis and referred them to services across campus
  • Assessed student needs and referred them to college resources such as career counseling, the I-CATCH community navigator, eLearning, and transportation resources
  • Coordinated I-CATCH orientation
  • Planned student engagement activities such as ping-pong with the dean and quarterly potlucks
  • Inventoried and ordered student supplies and textbooks
  • Led student orientation sessions on Canvas navigation
  • Assisted with career development workshops- such as job interviewing, resume writing, and cover letters.

Education

Liberty University

MASTER OF ARTS: HUMAN SERVICES COUNSELING – LIFE COACHING
06.2021

Liberty University

BACHELOR OF SCIENCE: INTERDISCIPLINARY STUDIES from Crisis Counseling, Psychology, Religion
08.2017

Pierce College

ASSOCIATE OF SCIENCE: VETERINARY TECHNOLOGY
06.1997

Skills

  • Trained in reflective supervision, life coaching and crisis counseling
  • Experience in creating and presenting workshops
  • Proficient in online learning platforms
  • Proficient with Microsoft Office products
  • Committed to Diversity, Equity, and Inclusion
  • Detail Oriented
  • Team leadership and direction
  • Effective and skilled communicator
  • Culturally humble
  • Skilled in helping clients overcome obstacles to reach their goals

Relevant Professional Experience

  • WHATCOM COMMUNITY COLLEGE, Bellingham, WA, Innovations in Creating Access to Careers in Healthcare Program Coordinator, 06/2018, Present, Coordinated with WCC departments on implementation of the I-CATCH grant, Assisted with coordination of payment for student tuition, books, uniforms, and supplies., Coordinated and facilitated I-CATCH workshops and Computer Orientation., Collaborated with partnering organization, Workforce Snohomish, to ensure graduating students found employment., Coordinated crisis referral and crisis payments for rental and utility assistance., Assisted with coordination of DOH certification and testing fees for healthcare program graduates., Assessed student needs and provided on campus and off campus resources., Advised students seeking to enter the Medical Assisting, Registered Nurse, Substance Use Disorder Professional, and Nursing Assistant programs., Monitored I-CATCH budget to make sure grant funds were utilized appropriately., Documented success of I-CATCH grant via best practice write up, surveys and student success stories.
  • Hospital Employee and Education Training Grant, Student Navigator, 01/2017, 06/2018, Assisted new students with applying to the college., Assessed student financial barriers and instructed students on how to apply for financial aid and grants., Informed students of upcoming opportunities, such as scholarships in the community and on campus, Tutored students in Health Science courses, such as Anatomy and Physiology, Assisted healthcare students with applying for certification through the Department of Health., Submitted PRs for student reimbursement for HEET supported items, such as application fees, childcare, and textbooks., Assessed student needs and referred students to campus resources, such as the WCC Counseling Center, WCC Access & Disability Services, and the Learning Center, Assisted CDP and nursing pathway students with registering for certification examinations., Collaborated with partnering organizations, such as Compass Health, PeaceHealth, SEIU Multi-Employer Training Fund to assist with student questions regarding WCC program requirements and program application., Advised students in the nursing pathway on WCC prerequisite classes and requirements., Facilitated a smooth funding process for HEET students by coordinating with the Business Office to put a hold on student accounts and by providing agency billing information., Assisted students with resume and cover letter development., Marketed the HEET grant and Health Science Programs at PeaceHealth, Accurately monitored, documented, and tracked student grades, FTE, and completion, Coordinated the mailing of textbooks to online students., Assisted with Chemical Dependency Professional student orientation., Assisted faculty and students with Canvas questions.
  • EVERETT COMMUNITY COLLEGE, Everett, WA, I-CATCH Classroom and Support Technician 2, 09/2015, 01/2017, Developed and implemented workshops on time management, goal setting, and utilization of good study skills., Led group study sessions and tutored students in Medical Terminology and Anatomy and Physiology, Communicated effectively with college instructors regarding student needs., Identified students in crisis and referred them to services across campus., Assessed student needs and referred them to college resources such as career counseling, the I-CATCH community navigator, eLearning, and transportation resources., Coordinated I-CATCH orientation, Planned student engagement activities such as ping-pong with the dean and quarterly potlucks., Inventoried and ordered student supplies and textbooks., Led student orientation sessions on Canvas navigation., Assisted with career development workshops- such as job interviewing, resume writing, and cover letters.
  • SEATTLE PACIFIC UNIVERSITY, Seattle, Washington, Health Services Receptionist, 09/2011, 09/2015, Maintained complete confidentiality in accordance with HIPAA and FERPA regulations, Conceptualized and implemented new and more efficient filing system., Managed multiple phone lines., Scheduled appointments., Identified students in crisis and provided them with appointments to see a Nurse Practitioner or Counselor, Kept Student Referral and Resources Manual up to date., Effectively communicated vaccination requirements to lift registration holds., Received, recorded, and reconciled cash and checks., Utilized an EMR to document patient appointments.

Volunteer Experience

WCC Campus Diversity Committee, Member, 09/2019, Present

Committees

DEI Committee  - Whatcom Community College  Sept 2019-Sept 2021

DEI Committee - Whatcom Center for Early Leaning - Jan. 2023 to present

Timeline

Early Supports Program Manager

Whatcom Center For Early Learning
01.2024 - Current

Family Resources Coordinator

Whatcom Center For Early Learning
08.2021 - Current

Innovations in Creating Access to Careers in Healthcare Program Coordinator

WHATCOM COMMUNITY COLLEGE
06.2018 - 08.2021

Hospital Employee and Education Training Grant Student Navigator

WHATCOM COMMUNITY COLLEGE
01.2017 - 06.2018

I-CATCH Classroom and Support Technician 2

EVERETT COMMUNITY COLLEGE
01.2017

Liberty University

MASTER OF ARTS: HUMAN SERVICES COUNSELING – LIFE COACHING

Liberty University

BACHELOR OF SCIENCE: INTERDISCIPLINARY STUDIES from Crisis Counseling, Psychology, Religion

Pierce College

ASSOCIATE OF SCIENCE: VETERINARY TECHNOLOGY
Jennifer Enger