Summary
Overview
Work History
Education
Skills
Travel
Timeline
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Jennifer Enteman-Leavell

Clarksville,IN

Summary

Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills. Experience in diverse retail environments.

Overview

14
14
years of professional experience

Work History

Assistant Store Manager

Aldi USA
03.2020 - Current
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Part of a team that seen a 30 percent growth of sales and customers between 2022 and 2023. I ran the store when we hit sales records and I would say that has been one of my biggest achievements. I really love my job!
  • I am a highly driven person who strives for the best results and take pride in the work I do.
  • I am extremely flexible but tend to be the level-headed person in high stress situations.


Telemarketer

Televerde
03.2019 - 01.2020
  • Qualified leads and set up customer appointments for outside sales team.
  • Built relationships with customers using strong persuasion and active listening skills.
  • Managed a high volume of calls daily while maintaining professionalism and efficiency.
  • Generated half a million in revenue that was pipelined off of my leads for Commvault.

Housekeeping Specialist

Advanced Building Services
01.2014 - 09.2016
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Verified cleanliness and organization of storage areas and carts.
  • Streamlined inventory management processes to ensure adequate supplies for daily operations and special events.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Overseen the daily cleanliness of Bass Pro Shop as well as answering any calls for emergency sanitation needs during operational/sales hours.
  • I also completed the final cleaning of luxury apartments ready for move-in while working at this company.

Store Manager

The UPS Store Inc.
01.2010 - 01.2012
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • I basically handled everything at this store from the scheduling to the inventory, and training all new employees on the shipping software we used.

Education

Associate of Arts - General Studies

Oakland City University
Oakland City, IN
05.2003

Skills

  • Vendor Management
  • Business development and planning
  • Customer Relations
  • Inventory counting
  • Employee reviews
  • Shift Scheduling
  • Operations Management
  • Team Management
  • Quality Assurance
  • Records Organization and Management
  • Workforce Management
  • Inventory Control
  • Stock management
  • Delegation
  • Inventory Management

Travel

I love seeing new places. I'm in love with seeing the sun rise and set in different locations. Sharing these moments with my husband makes it very special to me.

Timeline

Assistant Store Manager

Aldi USA
03.2020 - Current

Telemarketer

Televerde
03.2019 - 01.2020

Housekeeping Specialist

Advanced Building Services
01.2014 - 09.2016

Store Manager

The UPS Store Inc.
01.2010 - 01.2012

Associate of Arts - General Studies

Oakland City University

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Jennifer Enteman-Leavell