Jennifer Epperly
Roanoke,VA
Summary
General Manager with over a decade of hands-on leadership in food service and retail operations. Proven track record leading kitchen and frontline teams to deliver high-quality customer service, safe production practices, and efficient inventory control, Skilled in team development, training, planogram implementation, and catering/event coordination-focused on operational excellence and cost-effective results.
Overview
12
12
years of professional experience
Work History
Head Chef
Compass Group USA
Roanoke, VA
03.2015 - Current
- Led kitchen operations to ensure efficient meal preparation and service delivery.
- Trained and mentored culinary staff on cooking techniques and safety standards, enhancing team skills and compliance.
- Developed menus emphasizing nutrition, seasonal ingredients, and customer preferences.
- Managed inventory control to ensure ingredient availability and minimize waste.
- Performed maintenance tasks to maintain cleanliness and sanitation of kitchen equipment and work areas.
Shift Supervisor
Dollar General
Roanoke, Virginia
09.2024 - 02.2026
- Supervised daily store operations and ensured compliance with company policies.
- Addressed customer inquiries and resolved issues to ensure satisfaction.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Assisted in maintaining cleanliness and organization of the sales floor.
Education
Associate of Applied Science - Criminal Justice
Virginia Western Community College
Roanoke, VA06-2004
Skills
- Menu development
- Menu engineering
- Kitchen management
- Food safety compliance
- Cost control
- Culinary event planning
- Staff training
- Guest experience enhancement
- Leadership skills
Timeline
Shift Supervisor
Dollar General
09.2024 - 02.2026
Head Chef
Compass Group USA
03.2015 - Current
Associate of Applied Science - Criminal Justice
Virginia Western Community College