Summary
Overview
Work History
Education
Skills
Certification
Career Experience
References
Timeline
Generic

Jennifer Eschbaugh

Painesville Twp,OH

Summary

Focusing on my skills in detail-oriented patient assessments, treatment planning and execution, I bring a proven record of accomplishment of 23 years of experience in delivering high-quality patient care. My commitment to fostering a collaborative and supportive team environment has consistently contributed to positive patient outcomes. I pride myself on being both a team player and autonomous in critical thinking situations, ensuring effective communication and seamless coordination among healthcare professionals. I am enthusiastic about the opportunity to bring my extensive experience and passion for nursing to the next step in my career. Thank you for considering my application.

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Compassionate Registered Nurse with experience offering comprehensive patient care in outpatient environments. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care.

Overview

23
23
years of professional experience
1
1
Certification

Work History

RN Care Coordinator

Cleveland Clinic Hillcrest Hospital
04.2017 - Current
  • Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
  • Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
  • Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
  • Mentored new nursing staff, contributing to a supportive work environment.
  • Educated patients on surgical management and self-care techniques, promoting lifestyle changes for improved health.
  • Developed strong relationships with patients and their families, providing emotional support while addressing concerns or questions about care plans.
  • Aligned nursing goals with department objectives to enhance overall performance metrics within the healthcare facility.
  • Participated in professional development opportunities regularly to stay current on best practices in the field of nursing.
  • Served as a liaison between physicians and patients' families to facilitate clear communication regarding surgical care plan updates.
  • Utilized clinical skills such as wound care management leading to faster recovery times for patients
  • Championed quality improvement initiatives within the Bariatric program by identifying areas for improvement and implementing evidence-based strategies.
  • Managed patient care effectively, ensuring timely interventions and scheduling thorough follow-ups to mitigate potential complications.
  • Provided emotional support to patients during challenging times.
  • Educated patients, families and caregivers on surgical treatment and management and lifestyle options.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Organized and managed care of patients undergoing various therapies and procedures.
  • Advocated for patients by communicating care preferences to providers.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Educated family members and caregivers on patient care instructions.
  • Managed patients recovering from surgical procedures.
  • Collaborated with interdisciplinary teams to provide comprehensive, patient-centered care for the bariatric patient.
  • Educated patients on self-care strategies, promoting independence and empowering them to manage their health conditions.
  • Works collaboratively with multidisciplinary care team staff across the continuum of care. Provides coordination of care to the surgical population. Focuses efforts on patient outreach and coordination of care for patients through individualized care plans to include a multidisciplinary approach to include behavioral support to achieve optimal outcomes and promote wellness, decreasing preventable ED visits and readmissions while improving patient satisfaction. Identifies which patients in the specialty care practice have ongoing care coordination needs for their specialty condition and outlines the nature and duration of involvement needed by the specialty care team and specialty care coordinator. identify patients with actual or potential care needs that would require care coordination.
    Conducts targeted outreach to a defined panel of patients to ensure timely and efficient care delivery across the continuum of care. Utilizes technological tools (registries, patient lists, care team tab, etc.) to manage populations. Informs the patient and family regarding coordination of their care and shares this information with the healthcare team. Works collaboratively with interdisciplinary team to develop goals and plan interventions to maximize patient outcomes while monitoring patient compliance with plan of care and ensuring gaps in care are closed around specialty care coordination and surgical episodes by being the primary patient contact for the surgical team to help facilitate access to their providers and appointments, etc. Coordinates members of the patient care team. Serves as the liaison between patients, families, and clinical staff by advocating and responding to the resolution of patient/family questions and concerns. Assists in managing transitions of care, communication and planning while identifying barriers to receiving care and partnering with other care coordinator teams. Educates both the patient and family about managing a surgical condition (inclusive of preoperative, perioperative, postoperative and recovery). Works on quality and process improvement initiatives while providing high quality health care to patients. For the bariatric population specifically, staff education and training included online care modules in OneHR in addition to the BMI conference held yearly at Main Campus. This was an intentional form of training and education to help ensure the members of the multidisciplinary team received the proper and comprehensive education to understand the unique challenges and diverse needs of this patient population to adapt and adhere to lifestyle modifications necessary for long-term success.

Infusion Nurse

Cleveland Clinic Foundation
11.2011 - 03.2017
  • Provide specialized infusion therapy with concentration specific to Multiple Sclerosis, Headache, Neurological and Neuromuscular patient populations in an outpatient setting
  • Comply with FDA regulations regarding Tysabri administration
  • IVIG administration and monitoring per Cleveland Clinic guidelines
  • Documentation specific to IVIG, Tysabri and Headache infusion therapy
  • Assist with physician clinical operations on a daily basis to maintain flow and accuracy of patient visits
  • Botox preparation for injection
  • Collaborate efforts with insurance companies to obtain prior authorizations for in office procedures and medications and testing
  • Reconstitution and mixing of medications for infusion therapy
  • Routing patient refill requests to appropriate physician for authorization
  • Responsible for collect additional information from patient phone calls, discussing concerns with physician and relaying information back to patient in a timely manner
  • Triage calls
  • Respond accordingly to patient Mychart requests
  • Review normal findings with patients
  • Monitor supplies in patient exam rooms and order as indicated
  • Monitor medications and order through pharmacy as indicated
  • Lead resource person for staff consisting of RN's and MA's
  • Flexibility to travel locally throughout system based on daily need
  • Responsible for patient assessment through rooming intake questions
  • Report abnormal findings
  • Education of patient and family members for specific drugs and procedures
  • IV pump management.

RN Progressive Care Unit

Cleveland Clinic Foundation
11.2010 - 11.2011
  • Management of patients from ICU, CSICU, CCU
  • Management of chest tubes and additional drainage devices
  • Transfer of patient to regular nursing floor to prepare for discharge planning
  • Receive and provide report to and from other units using SBAR.
  • Administered medications accurately and safely, reducing medication errors and adverse reactions.
  • Managed complex cases of critically ill patients, ensuring optimal treatment plans were executed effectively.
  • Improved patient satisfaction scores by providing empathetic, compassionate care to diverse populations.
  • Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
  • Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
  • Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.

Staff Nurse

Cleveland Clinic Foundation
05.2001 - 11.2010
  • Vital signs
  • Patient assessment through direct patient care
  • Develop and execute nursing care plans
  • Monitor intake and output
  • Monitor dietary restrictions
  • Assist patient with ADL
  • Incisional care
  • Wound care, simple and complex
  • Documentation
  • Promote patient independence by establishing patient care goals
  • Administer medications as assigned with proper documentation
  • Assist with patient ambulation and repositioning
  • Collaborate with other members of the healthcare team on a daily basis
  • Assist with discharge through discussion of treatment plan with social worker
  • Observe and record patient's behavior
  • Delegate appropriate tasks to LPN and NA's
  • Supervising LPN and NA's
  • Maintain hygienic and safe work environment
  • Insert IV's
  • Patient education, diagnosis specific and education family on home going process and concerns
  • Adequately manages specialized equipment specific to patient hospitalization such as Continuous Passive Motion machine, pain ball, Patient Controlled Analgesia machine, IV pump, Sequential Compression Device
  • Educate both patient and family regarding use of equipment
  • Report abnormal findings to physician.

Nurse Technician

Cleveland Clinic Foundation
03.2001 - 05.2001
  • Vital signs
  • Intake and Output
  • Assist with patient ambulation
  • Monitor dietary restrictions
  • Promote patient safety
  • Documentation
  • Assist with patient transfers.

Education

Bachelor of Science in Nursing -

Chamberlain College of Nursing- Indiana
01.2022

Associate of Science in Nursing -

Lakeland Community College
01.2001

Skills

  • Intravenous therapy
  • Telemetry
  • Care plan administration
  • Port access/maintenance
  • Chest tube care and maintenance
  • Epic documentation
  • Patient/family education
  • Med/Surg
  • Wound vac system
  • EKG
  • Administration of injections
  • Sterile technique
  • Specimen collection
  • Phlebotomy
  • Prepare/assist with procedures
  • Blood transfusions
  • Supply management
  • Medication management
  • Botox preparation
  • Assessment
  • Training/inservices
  • HIPPA guidelines
  • Shared Governance
  • Medication administration

Certification

  • Certified BLS, American Heart Association- Exp. 5/2024
  • Licensed Registered Nurse - Exp. 10/2025

Career Experience

  • Cleveland Clinic Foundation, Mayfield Heights, Ohio, Infusion Nurse, Neurological Institute, 11/01/2011, 03/01/2017, Provide specialized infusion therapy with concentration specific to Multiple Sclerosis, Headache, Neurological and Neuromuscular patient populations in an outpatient setting., Comply with FDA regulations regarding Tysabri administration., IVIG administration and monitoring per Cleveland Clinic guidelines., Documentation specific to IVIG, Tysabri and Headache infusion therapy., Assist with physician clinical operations on a daily basis to maintain flow and accuracy of patient visits., Botox preparation for injection., Collaborate efforts with insurance companies to obtain prior authorizations for in office procedures and medications and testing., Reconstitution and mixing of medications for infusion therapy., Routing patient refill requests to appropriate physician for authorization., Responsible for collect additional information from patient phone calls, discussing concerns with physician and relaying information back to patient in a timely manner. Triage calls., Respond accordingly to patient Mychart requests. Review normal findings with patients., Monitor supplies in patient exam rooms and order as indicated., Monitor medications and order through pharmacy as indicated., Lead resource person for staff consisting of RN's and MA's., Flexibility to travel locally throughout system based on daily need., Responsible for patient assessment through rooming intake questions. Report abnormal findings., Education of patient and family members for specific drugs and procedures., IV pump management.
  • Cleveland Clinic Foundation, Mayfield Heights, Ohio, Staff Nurse, Progressive Care Unit, 11/01/2010, 11/01/2011, See responsibilities listed below in previous job description, Management of patients from ICU, CSICU, CCU, Management of chest tubes and additional drainage devices, Transfer of patient to regular nursing floor to prepare for discharge planning, Working with social work to coordinate care to outside facility, Transfusion of blood products, Receive and provide report to and from other units using SBAR
  • Cleveland Clinic Foundation, Mayfield Heights, Ohio, Staff Nurse, Orthopedic/Neurosurgical Post-Operative Unit, 05/01/2001, 11/01/2010, Vital signs, Patient assessment through direct patient care., Develop and execute nursing care plans., Monitor intake and output., Monitor dietary restrictions., Assist patient with ADL., Incisional care., Wound care, simple and complex., Documentation., Promote patient independence by establishing patient care goals., Administer medications as assigned with proper documentation., Assist with patient ambulation and repositioning., Collaborate with other members of the healthcare team on a daily basis., Assist with discharge through discussion of treatment plan with social worker., Observe and record patient's behavior., Delegate appropriate tasks to LPN and NA's., Supervising LPN and NA's., Maintain hygienic and safe work environment, Insert IV's., Patient education, diagnosis specific and education family on home going process and concerns, Adequately manages specialized equipment specific to patient hospitalization such as Continuous Passive Motion machine, pain ball, Patient Controlled Analgesia machine, IV pump, Sequential Compression Device. Educate both patient and family regarding use of equipment., Report abnormal findings to physician.
  • Cleveland Clinic Foundation, Mayfield Heights, Ohio, Nurse Technician, Medical/Surgical Unit, 03/01/2001, 05/01/2001, Vital signs, Intake and Output, Assist with patient ambulation, Monitor dietary restrictions, Promote patient safety, Documentation, Assist with patient transfers

References

References available upon request

Timeline

RN Care Coordinator

Cleveland Clinic Hillcrest Hospital
04.2017 - Current

Infusion Nurse

Cleveland Clinic Foundation
11.2011 - 03.2017

RN Progressive Care Unit

Cleveland Clinic Foundation
11.2010 - 11.2011

Staff Nurse

Cleveland Clinic Foundation
05.2001 - 11.2010

Nurse Technician

Cleveland Clinic Foundation
03.2001 - 05.2001

Bachelor of Science in Nursing -

Chamberlain College of Nursing- Indiana

Associate of Science in Nursing -

Lakeland Community College
Jennifer Eschbaugh