Jennifer Esposito
South Plainfield,NJ
Summary
Dedicated Partner Success professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Demonstrated accountability and responsibility, with a strong focus on providing exceptional work product. Known for a professional and can-do attitude, consistently delivering high-quality results.
Overview
24
24
years of professional experience
Work History
Strategic Partnerships Manager
Dental Destinations
08.2020 - Current
- Conducted market research to identify potential channel partners and developed relationships with them
- Developed comprehensive plans for channel partner onboarding, training, and support
- Negotiated contracts with channel partners to ensure mutually beneficial terms
- Developed strategies for improving customer satisfaction among our channel partner network
- Identified areas for improvement within our existing channels and implemented changes accordingly
- Assisted in developing pricing models for our products when sold through various channels
- Prepared monthly reports detailing progress made in achieving overall Channel Partner goals
- Participated in industry events such as conferences, trade shows, webinars, representing the company's interests and its Channel Partnerships program
- Developed and implemented strategies to increase new customer acquisitions
- Managed key relationships with customers, partners, and vendors to ensure successful business
- Built strong partnerships with other industry leaders to expand reach into new markets
- Developed effective communication materials such as brochures, flyers, videos
- Maintained open and ongoing communication with clients to meet needs and expectations.
- Developed annual account objectives and formalized client communications for communication of goals and plans.
- Strengthened brand image through the establishment of high-profile partnerships across various sectors.
- Generated sponsorships with related and partnering entities to enhance marketing objectives.
- Managed partner relationships, ensuring alignment on goals and collaboration on marketing initiatives.
- Developed comprehensive strategies to drive growth and business expansion via strategic alliances.
- Spearheaded events, conferences, and tradeshows to represent the company''s interests and cultivate new relationships in target markets.
- Evaluated potential partners based on their strategic fit, financial stability, and market presence.
- Devised content strategy to effectively engage target audiences.
- Provided ongoing support to existing partners, addressing concerns proactively to maintain strong working relationships.
Independent Sales Consultant
Wolf Dental Solutions
04.2021 - 12.2023
- Cultivated a positive team environment by sharing best practices and celebrating successes with fellow sales consultants.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Maintained current knowledge of evolving changes in marketplace.
- Conducted comprehensive product demonstrations, ensuring clients understood the benefits and value of the products offered.
- Established trustworthiness and credibility among clients by demonstrating extensive knowledge of productsservices.
- Provided valuable market insights to management, assisting in product development and strategic planning efforts.
- Increased sales revenue by building strong relationships with clients and providing exceptional customer service.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Negotiated contracts and pricing agreements with clients, securing mutually beneficial terms.
- Expanded client base through effective networking and referrals, leading to significant business growth.
- Stayed current on industry trends through continuous learning and attending relevant workshopsseminars.
- Attended monthly sales meetings and quarterly sales trainings.
Business Operations Manager
Millburn Perio Implants
01.2000 - 01.2021
- Provided thorough supervision for day-to-day operations of facility in accordance with set policies and guidelines
- Corresponded with operations staff to ensure patients' needs were delivered and revenue and operational goals were met
- Ran monthly meetings to ensure these operational goals were met
- Managed patient collections
- Achieved revenue goals by effectively managing an office team, patient scheduling, staff productivity, as well as collections and receivables
- Maintained all EOB processing and credentialing with all insurance companies
- Planned, implemented, and evaluated all marketing campaigns within the office
- Increased patient growth and retention by developing and supporting sales and marketing programs
- Planned, implemented, and evaluated all dental care based on dentists' treatment plans
- Responsible for managing and hiring all new team members and/ or dismissal of existing members as needed.
Education
MBA in Health Care Management -
KEAN UNIVERSITY
06.2003
Skills
- Operations Management
- Business Development
- Leadership
- Business Operations
- Communication
- Onboarding
- Adaptability
- Ability to Multitask
- Problem Solving
- Communications
- Time Management
- Decision Making
- Strategic Planning
- Social Media
- Market Research
- Sales Territory
- Creativity
- Teamwork
- Customer Relationship Management
- Sales
- New Business Development
- Team Building
- Billing
- Customer Satisfaction
- Research
- Relationship Building
- Critical Thinking
- Account Development
- Management
- Salesforce CRM Software
- Social Media Platforms
- Negotiation
- Marketing campaigns
- Marketing Strategy Development
- Partnership Development
- Market Penetration
- Customer Retention Strategies
- Growth Strategies
- Customer Relationship Management (CRM)
Timeline
Independent Sales Consultant
Wolf Dental Solutions
04.2021 - 12.2023
Strategic Partnerships Manager
Dental Destinations
08.2020 - Current
Business Operations Manager
Millburn Perio Implants
01.2000 - 01.2021
MBA in Health Care Management -
KEAN UNIVERSITY
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