Polished professional known for high productivity and efficiently completing tasks. Specialize in time management, confidential document handling, and complex problem solving. Excel in communication and adaptability, ensuring seamless office operations and support for executive teams.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Executive Administrative Assistant
Wampler Varner Insurance Group
Englewood, FL
02.2022 - Current
Provided secretarial support to the executive staff including composing correspondence, memos, presentations, reports and other documents as requested.
Prepared agendas for meetings; took minutes during meetings; distributed notes to appropriate personnel.
Developed online databases for tracking customer contacts and sales leads.
Organized and maintained executive calendars, scheduled meetings, conferences, and appointments.
Established procedures for maintaining files of all office correspondence, memorandums, agreements, and contracts, ensuring easy access when needed.
Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
Licensed Life Insurance Agent
Wampler Varner Insurance Group
Englewood, FL
02.2022 - Current
Developed and implemented sales strategies to increase customer base for life insurance products.
Explained policy coverage details and answered any inquiries about policy features and benefits.
Maintained accurate records of all transactions including quotes, applications, payments, cancellations.
Prepared reports on sales activities including number of prospects contacted, policies sold.
Built a network of referral sources such as financial advisors, estate planners, for generating leads for life insurance products.
Completed detailed applications and ensured accuracy of client information.
Dispatch Supervisor
Grande Aire Services
Boca Grande, FL
04.2016 - 02.2022
Responded quickly to emergency situations involving dispatched vehicles or personnel.
Developed and implemented policies and procedures to improve operational efficiency.
Maintained accurate records of dispatched vehicles, drivers, routes.
Resolved customer complaints in a timely manner to ensure customer satisfaction.
Scheduled, assigned, and monitored the work of dispatchers.
Office Manager
Lazy River Village
North Port, FL
08.2008 - 04.2016
Ensured compliance with local laws and regulations related to HOA governance and operations.
Negotiated contracts with vendors providing services such as landscaping and pool maintenance.
Conducted periodic inspections of common areas to identify safety hazards or maintenance needs.
Recruited volunteers for various committees dedicated to improving the community's amenities.
Facilitated communication between board members, homeowners, staff, vendors, and other stakeholders.
Managed all administrative operations including budgeting, contracts, payroll, and record-keeping.
Demonstrated in-depth knowledge of community rules and regulations.
Education
High School Diploma -
Port Charlotte High School
Port Charlotte, FL
06-2008
Skills
Microsoft Office
Customer Service and Phone Etiquette
Documentation, Reporting, and Data Entry
Database Management
Scheduling and Calendar Management
Document Preparation
Certification
Notary Public
Florida 2-15 License - Health, Life, And Annuities
Florida 4-40 License - Customer Service Representative