Jennifer Faber
Mentor,OH
Summary
Over 15 years of customer service with excellent communication skills. Hardworking and reliable, highly organized and punctual with team oriented mentality.
Overview
29
29
years of professional experience
Work History
Receiving Clerk
Aerocontrolex
South Euclid, OH
10.2023 - Current
- Investigated missing packages and shipments quickly by contacting carriers directly if needed.
- Followed company safety policies while handling heavy objects manually or with equipment such as forklifts or dollies during the unloading process.
- Received incoming shipments and checked for accuracy of items and quantity against invoices and purchase orders.
- Identified non-conforming material received from vendors and communicated with suppliers regarding discrepancies.
Corporate Travel Consultant
BCD Travel
Atlanta, GA
03.2001 - 07.2008
- Made travel reservations involving flights, hotel and rental cars.
- Responded to clients’ questions, issues and complaints in a timely manner.
- Established base of loyal clientele due to excellent listening and provided the most economic travel options to stay in company budget.
Corporate Travel Consultant
Marconi Travel
Highland Heights, OH
04.1996 - 10.2000
- Built client base through exceptional listening and aptitude for optimizing travel budgets.
- Booked hotel rooms, car rentals and flights for company trips and conferences.
- Handled travel arrangements for groups, couples, executives and special needs clients.
- Addressed client inquiries and resolved issues and complaints regarding various travel arrangements.
Education
Certificate of Travel And Tourism - Travel And Tourism
Bryant And Stratton Business College
Richmond Heights, OH06.1994
Skills
- Excellent listening skills
- Detail oriented
- Exceptional organizational skills
- The ability to calm a situation and provide the best resolutions for clients
- Excellent communication skills
Timeline
Receiving Clerk
Aerocontrolex
10.2023 - Current
Corporate Travel Consultant
BCD Travel
03.2001 - 07.2008
Corporate Travel Consultant
Marconi Travel
04.1996 - 10.2000
Certificate of Travel And Tourism - Travel And Tourism
Bryant And Stratton Business College