Jennifer Farias

As an interior designer at the design build firm TKR, I serve as a liaison between homeowners and subcontractors in the field making sure the design is realized to perfection. I meet with clients to spec tile, paint, cabinets, hardware and light fixtures to name a few. I not only fulfill my role as interior designer but rather an interior design project manager. Below are some of my day to day tasks.

• Designed floor plans, elevations, 3D perspective views, and material boards for review and presentation.
• Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.
• Developed space planning concepts, color palette selections, and textile presentations.
• Selected lighting and accessories to enhance design concepts.
• Conducted client consultations to understand requirements and preferences.
• Oversaw installation of finishes, furniture and other design elements to control final product.
• Collaborated with contractors and suppliers for smooth execution of design plans.
• Presented design proposals to clients to establish clear project expectations and goals.
• Researched and stayed current on industry trends to incorporate new products into designs.
• Utilized computer-aided design (CAD) software to create plans and mockups of room layouts.
• Worked closely with contractors and vendors to improve project coordination, completing projects on time and within budget.
• Specified appropriate products and materials to meet project objectives and design scheme.
• Created professional presentations using Photoshop to creatively communicate design intent and direction.
• Led interior design across conceptual, schematic, design development, and construction document phases.
• Assisted clients with budget considerations and made recommendations based on "project allowances"
• Devised project budgets to track expenses and avoid cost overruns.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Listened to customer needs and desires to identify and recommend optimal products.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Developed strong rapport with customers and created positive impression of business.
• Visited job sites to take notes and record space measurements to create floor plans.
• Ordered samples from vendors to handle presentation creation activities.
• Worked with vendors and showrooms to produce quotes.
• Handled communication with clients by answering telephone calls and responding to emails and official letters.
• Gathered interior design goals from clients and explained options.
• Generated estimates and invoices for projects.
• Conducted market research to understand trends and customer preferences.
• Managed clients and vendor accounts by creating invoices and purchase orders and organizing payments and deposits using QuickBooks
• Determined personalized needs, tastes and design preferences through thorough client consultations.
• Illustrated visual concepts during client presentations through detailed plans and sketches.
• Produced detailed cost estimates and coordinated with vendors to deliver budget-friendly solutions.
• Communicated product information, installation methods and product upgrade options.
• Transformed uninspiring areas into warm and inviting living spaces using various lighting fixtures, materials, and products.
• Developed key client relationships by providing design solutions that met needs and budgets without compromising quality or design intent.
• Prepared product and layout documents implementing diverse design concepts.
• Defined space requirements from schematic design to construction phase and installation.
• Implemented multiple high-end residential interior design projects within cost, quality and timeframe targets.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Cross-trained existing employees to maximize team agility and performance.
• Planned and budgeted accurately to provide business with resources needed to operate smoothly.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Defined clear targets and objectives and communicated to other team members.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Identified and communicated customer needs to supply chain capacity and quality teams.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Monitored project performance to identify areas of improvement and make adjustments.
• Achieved project deadlines by coordinating with contractors to manage performance.
• Met project deadlines without sacrificing build quality or workplace safety.
• Maintained open communication by presenting regular updates on project status to customers.
• Tracked project and team member performance closely to quickly intervene in mistakes or delays.
• Sourced, vetted and managed vendors needed to accomplish project goals.
• Verified quality of deliverables and conformance to specifications before submitting to clients.
• Applied skill in color theory and composition to bring client visions to fruition.
• Obtained approval of concepts by submitting rough drafts to management or to client.
• Utilized Adobe Creative Suite to create high-quality graphics, illustrations and layouts.
• Used Adobe Creative Suite to edit images for use in marketing materials and website content.
• Developed and maintained comprehensive library of design assets for easy access and reuse.
• Identified design requirements for each project.
• Resolved customer complaints while prioritizing customer satisfaction and loyalty.
• Took ownership of customer issues and followed problems through to resolution.
• Followed through with client requests to resolve problems.
• Created and reviewed invoices to confirm accuracy.
• Researched and extracted data to complete tasks.
• Defined problems to make decisions and moved forward to support quick resolution.
• Analyzed and understood situation to develop action plan.
• Looked outside known experience to find solutions and produce results.
• Searched for opportunities to improve or incorporate ways to serve, create and operate.