Jennifer Fehrman
Wilkes-Barre,PA
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Talented Scheduler with a hardworking mentality and an organized approach. Familiar with compliance and documentation requirements.
Overview
12
12
years of professional experience
Work History
Scheduler
Platinum Private Duty
08.2019 - Current
- I do the scheduling for Clients and the Aides
- Find replacements for call offs
- Find aides for new clients, work with the HHA for times and Canceled visits
- Answer phone calls and answered questions from potential customers.
- Act as first point of contact for clients and people looking to get job
Home Health Aide
Platinum Private Duty
06.2019 - Current
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Followed nutritional plans to prepare optimal meals.
- Provided mobility assistance such as walking and regular exercising.
- Assisted disabled clients to support independence and well-being.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Provided transportation and appointments management.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Transported clients for medical and personal outings.
Cashier/Cook
Sheetz
09.2011 - 08.2014
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Checked personal identifications during alcohol and tobacco sales.
Education
Associate Degree -
Associate of Science - Computer Technology
Kaplan University
Online 06.2005
Skills
- Information Assurance
- Clerical Support
- Telephone Management
- Information Assistance
- Schedule Coordination
Additional Information
- Authorized to work in the US for any employer
HHA experience
Working with the HHA and EVV system
Timeline
Scheduler
Platinum Private Duty
08.2019 - Current
Home Health Aide
Platinum Private Duty
06.2019 - Current
Cashier/Cook
Sheetz
09.2011 - 08.2014
Associate Degree -
Associate of Science - Computer Technology
Kaplan University
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