Jennifer Felker
Catlett,CO
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Founder & Lead Strategist
The Well-Planned Kitchen
Castle Rock, CO
03.2014 - Current
- Developed and implemented meal planning solutions tailored to client needs.
- Served 4,900 clients in achieving their health goals.
- Led a team in creating engaging digital content for social media platforms.
- Founded and lead an online education and coaching platform with four online courses focused on structured programs, educational content, and community engagement.
- Developed written weekly communications including newsletters, email messaging, educational resources, and program materials.
- Built and maintained a large, engaged audience through consistent communication and trust-based messaging.
- Represented the organization at live events and public-facing engagements, including managing outreach at national events.
- Appeared as a guest on nationally distributed podcasts and scheduled speaker at an upcoming industry event.
- Designed repeatable systems and structured programs to support participant success and long-term engagement.
Communications & Marketing Support
Castle Fresh Housecleaning
Denver, Co
2018 - 2019
- Developed and executed targeted marketing campaigns to enhance brand visibility.
- Analyzed market trends and consumer data to inform strategic decision-making.
- Managed three social media platforms, increasing engagement through strategic content creation.
Communications Director
PS America
Denver, CO
2008 - 2017
- Developed and implemented comprehensive communication strategies to enhance brand visibility.
- Managed communication department's $5000 per month average marketing budget.
- Led communications strategy and public messaging.
- Wrote monthly donor communications, fundraising materials, press releases, and organizational statements.
- Served as a spokesperson in media interviews and public forums.
- Managed message consistency across campaigns, outreach efforts, and external communications.
- Managed internal and external communications, ensuring alignment with organizational goals.
- Oversaw crisis communication planning, mitigating risks and maintaining public trust.
- Collaborated with cross-functional teams to create engaging content for various platforms.
Communications Coordinator & Co-Founder
American Mission
San Bernardino, CA
2002 - 2008
- Developed and maintained communication strategies to enhance organizational messaging.
- Coordinated logistics for events, workshops, and outreach programs to engage community stakeholders.
- Wrote monthly press releases, newsletters, and promotional materials to support marketing efforts.
Merchant Services Coordinator
ECCU
Brea, CA
2000 - 2002
- Processed customer inquiries related to card services, ensuring accurate information delivery.
- Assisted customers in resolving payment issues, enhancing overall satisfaction levels.
- Managed account maintenance tasks, updating customer information efficiently.
- Collaborated with cross-functional teams to streamline service processes and improve response times.
- Trained new team members on card service protocols and procedures for optimal performance.
- Developed training materials focused on customer service best practices and product knowledge.
Lead Front Desk Receptionist
Aline Heat Seal Corporation
Cerritos, CA
1998 - 2000
- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
- Coordinated communication between departments to enhance customer service and operational efficiency.
- Trained and mentored new front desk staff, fostering a collaborative team environment.
- Implemented scheduling systems to optimize staff coverage during peak hours.
Education
Fullerton College
Fullerton, COSkills
- Exceptional written communication
- Team leadership
- Strategic thinking
- Marketing
- Entrepreneurial and innovative
- Public speaking and representation
- Highly organized
- Independent and cross-functional contributor
- Client engagement
Accomplishments
Communications professional with 15+ years of experience in nonprofit leadership, public communications, and audience engagement. Skilled in written communications, fundraising and donor messaging, media relations, and program coordination. Experienced spokesperson and founder of a long-running online education platform, with a proven ability to build trust-based audiences, develop structured programs, and communicate complex ideas clearly across multiple platforms.
Certification
THM Master Coaching Certification
Timeline
Founder & Lead Strategist
The Well-Planned Kitchen
03.2014 - Current
Communications & Marketing Support
Castle Fresh Housecleaning
2018 - 2019
Communications Director
PS America
2008 - 2017
Communications Coordinator & Co-Founder
American Mission
2002 - 2008
Merchant Services Coordinator
ECCU
2000 - 2002
Lead Front Desk Receptionist
Aline Heat Seal Corporation
1998 - 2000
Fullerton College