Jennifer Ferguson
Huntsville,AL
Summary
Seasoned specialist with seven years medical device reporting and regulatory compliance experience. Eager to embrace new challenges and pursue opportunities. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Substitute Teacher
Madison County Board Of Education
Huntsville, AL
01.2023 - Current
- Requested as substitute teacher based on excellent referrals and trusted performance.
- Educate students in various subjects to provide seamless transition during absence of head teacher.
- Engage students in discussions to promote interest and drive learning.
Medical Investigator
Smith & Nephew, Inc
Memphis, TN
01.2019 - 08.2019
- Analyzed diverse medical documents including operative reports, laboratory results, and explant analyses to identify root cause of patient injuries.
- Submitted medical assessment reports.
- Approved closure tasks for complaints.
Sr. Regulatory Compliance Specialist
Smith & Nephew, Inc
Memphis, TN
05.2012 - 10.2014
- Assessed regulatory reporting requirements through the use of global decision trees. Completed and submitted MDRs.
- Analyzed complaint data to identify trends.
- Inputted data into complaint database, coordinating with different departments to gather essential information for extensive investigations.
Sr. Regulatory Compliance Specialist
Smith & Nephew, Inc
Memphis, TN
02.2007 - 02.2011
- Oversaw entire process of investigating and resolving complex global medical device complaints, including MDR submission.
- Subject matter expert in internal and external audits.
- Trained new employees on complaint investigations and reporting requirements while also developing SOPs and work instructions.
- Carried out and supported product recalls.
Education
Bachelor of Arts - Psychology
University of Mississippi
University, MS06.2006
Skills
- Adverse Event Reporting
- Global Medical Device Regulations
- Complaint Management
- Analytical and Critical Thinking
- ISO Standards
- Audits
Timeline
Substitute Teacher
Madison County Board Of Education
01.2023 - Current
Medical Investigator
Smith & Nephew, Inc
01.2019 - 08.2019
Sr. Regulatory Compliance Specialist
Smith & Nephew, Inc
05.2012 - 10.2014
Sr. Regulatory Compliance Specialist
Smith & Nephew, Inc
02.2007 - 02.2011
Bachelor of Arts - Psychology
University of Mississippi
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