Jennifer Ferlicchi
Sarasota,FL
Summary
Innovative leader focused on collaboration and results. Recognized by peers and superiors for consistent success in planning and managing major projects and events. Adept in problem solving, strategic planning, leadership and building strong relationships with business partners with an emphasis on collaboration and results. Recognized by peers and superiors for consistent success in planning, implementing, and managing projects. Adept in problem solving, clinical documentation review, strategic planning, education, leadership, contract negotiations and building strong relationships with colleagues and business partners.
Overview
16
16
years of professional experience
Work History
Senior Community Health Nurse
Florida Department of Health
02.2024 - Current
- Expanded service offerings by conducting ongoing needs assessments and identifying new opportunities for program growth and development.
- Developed and delivered culturally sensitive health education programs to diverse community groups, increasing their understanding of preventive care measures.
- .Coordinated disaster preparedness efforts including training exercises and resource allocation, contributing to a more resilient community in times of crisis.
- Improved community health outcomes by developing and implementing comprehensive nursing care plans.
- Collaborated with interdisciplinary teams to develop integrated care strategies for managing complex cases among high-risk populations.
- Served as a liaison between patients, families, and healthcare providers, advocating for appropriate resources and support services when necessary.
- Strengthened relationships with local healthcare providers to facilitate seamless coordination of care for community members.
Team Lead Admissions
Tidewell Hospice
09.2021 - 04.2023
- Responsibilities included oversight of the day-to-day oversight of staffing and managing referrals from the community partners.
- Assisted in processing, monitoring, and conversion of Hospice referrals.
- Achieved and established strategic goals pertaining to admissions, conversions, average daily census, and ensured continuity among complementary programs.
- Provided clinical support and collaboration with Admission RN's and members of the interdisciplinary team.
- Mentored, coached, and supervised staff to ensure the Code of Conduct and Mission was followed.
- Initiated the coordination of complex cases with the receiving team to effectively transition care.
- Appropriately and confidentially handled high-level information as a regular part of daily operations.
- Functioned as an effective team member who used communication and leadership strategies, time management, effective problem solving and an awareness of ethical and cultural issues while engaged in the referral process for patients and families.
- Collaborated daily with Business Development and served as their primary contact in the Admissions Department.
- Clinical documentation and utilization review of all referrals.
RN Case Manager Float Team
Tidewell Hospice
01.2020 - 09.2021
- Responsibilities included creating and maintaining a plan of care, serving as the coordinator for patient and family interaction with Tidewell for the duration of the patient's hospice experience.
- Primary responsibilities as a Case Manager were to educate patients, family members, and other caregivers about the disease process and decline, available palliative interventions, and safety practices.
- As a Case Manager it was vital to be able to listen, observe, communicate, and provide nursing services in emotionally intense situations.
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Other responsibilities included reviewing and updating the plan of care, physician orders, pharmacy profile and other records.
- As a float RNCM being adaptable, assimilating into a team seamlessly, having people skills and adapting to the culture of a team were essential.
Cardiac Transport Nurse
Sarasota Memorial Hospital
06.2015 - 11.2019
- Responsibilities included transport of patients requiring continuous nurse monitoring and support for intra-hospital transports.
- This included patients on high flow oxygen, cardiac drips, level II trauma patients, and unstable patients.
- Departments transported included the Emergency Care Center, Intensive Care, ancillary testing departments, and room transfers.
- The expectation of the transport nurse was to always remain with the patient and give face-to-face hand off report to the receiving nurse.
- Educated patients and families on their conditions, treatments, and post-transfer expectations, improving overall satisfaction with care received during transport.
- Managed complex medical equipment specific to transport nursing, ensuring proper function during patient transfers.
- Maintained up-to-date knowledge of transport nursing practices, leading to better informed decisions during critical situations.
- Additional duties included working with the Infectious Disease Physicians and Pharmacists to perform Penicillin skin testing for true allergic reactions.
- If such reactions met criteria a patient would be slowly desensitized to Penicillin if the benefits outweighed the risks for optimal antibiotic treatment.
Registered Nurse Float Team
Sarasota Memorial Hospital
02.2012 - 06.2015
- Responsibilities included performing total assessments for adult and pediatric patients, including neurologic, cardiovascular, respiratory, gastrointestinal, genitourinary, IV site/line, PICC lines, surgical/trauma wounds, tracheostomy, urinary catheters, NG tubes, G tubes, chest tubes, and ostomies on adult and pediatric patients.
- Other responsibilities included educating patients and their families on disease processes, medical-surgical procedures, cardiac procedures, and broad aspects of therapeutic regimens, including medication and pain management techniques.
- Opened thirty bed overflow unit for medical and cardiac overflow during high census needs.
- This process entailed locating and collecting equipment to be used in each room, ordering supplies for the unit, working with the staffing department to provide dedicated coverage for the unit and preparing reports for the unit's productivity weekly.
- Utilized critical thinking skills to prioritize nursing interventions based on patients' acuity levels and individual needs.
- Charge Nurse responsibilities included leading and motivating outstanding healthcare teams that provided top-quality patient care, organizing staffing and scheduling needs, daily rounding on patients for customer service needs, and educating patients on the use of new medications.
Manager of Energy Research
Carbon Resources of Florida, INC.
01.2008 - 12.2011
- Responsibilities include keeping current with changes in regulatory requirements imposed by The Environmental Protection Agency on coal combustion, ash disposal, keeping current with legislative changes in Washington DC, Kentucky and West Virginia, monitoring shipments to customers, and maintaining cost data on sodium silicate in the current market.
- Provided direct supervisory to operational employees, with primary areas of responsibility as an advisor to those in the operational area of the company and reviewing the contracts developed by the operational team.
- Accomplished multiple tasks within established timeframes.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.
Education
Master of Science - Nursing Leadership And Management
Western Governors University
Salt Lake City, UT05.2018
Bachelor of Science - Nursing
University of South Florida
Tampa, FL05.2014
Associate of Science - Nursing
Keiser University
Sarasota, FL12.2011
Bachelor of Science - Finance
University of South Florida
Sarasota, FL12.2007
Skills
- Verbal Communication
- Clinical assessment
- Quality Improvement
- Chronic Disease Management
- Public health advocacy
- Health Education
- Community Education
- Team Oversight
- Attention to Detail
- Critical Thinking
- Microsoft Office
License
RN9337119
Timeline
Senior Community Health Nurse
Florida Department of Health
02.2024 - Current
Team Lead Admissions
Tidewell Hospice
09.2021 - 04.2023
RN Case Manager Float Team
Tidewell Hospice
01.2020 - 09.2021
Cardiac Transport Nurse
Sarasota Memorial Hospital
06.2015 - 11.2019
Registered Nurse Float Team
Sarasota Memorial Hospital
02.2012 - 06.2015
Manager of Energy Research
Carbon Resources of Florida, INC.
01.2008 - 12.2011
Master of Science - Nursing Leadership And Management
Western Governors University
Bachelor of Science - Nursing
University of South Florida
Associate of Science - Nursing
Keiser University
Bachelor of Science - Finance
University of South Florida