Jennifer Fett
Portland,OR
Summary
Dynamic and innovative instructional design professional with over 20 years' experience developing and managing content, projects, and teams. Renowned for creating engaging, high-quality educational products and learning experiences and building strong, productive relationships with clients and colleagues. Exceptional organizational, interpersonal, and communication skills coupled with a creative and adaptive approach to problem-solving. Proven ability to quickly pivot between roles and thrive in fast-paced, ever-changing environments.
Overview
25
25
years of professional experience
Work History
Instructional Designer
Miller Creative
2021.10 - 2024.06
- Conducted needs assessments with various clients and determined appropriate training medium(s) including ILT, eLearning, video, and VR/XR.
- Created course objectives, storyboards, scripts, and facilitator/participant learning guides.
- Conceptualized and developed evaluation measures such as knowledge checks, required assessments or acceptance criteria, and course evaluations.
- Collaborated with cross-functional design and development teams to deliver engaging and accessible training experiences.
- Built and maintained client relationships.
- Kept current on instructional design theory, tools, and best practices, contributing original posts/articles for industry sites.
- Represented the company at industry events to engage new clients and showcasing technologies.
- Helped develop and implement onboarding procedures and information for new ID team members.
- Acted as UX and accessibility consultant for virtual reality training experiences.
Learning Experience Designer III
Houghton Mifflin Harcourt
2012.02 - 2021.09
- Served as Product Owner on scrum team of 5, developing story templates and maintaining stories via JIRA.
- Defined learning objectives and user experience requirements, adhering to learning theory, budget, and schedule constraints.
- Researched market expectations and competitor offerings to build business cases for development of new products.
- Managed and trained internal and third-party staff.
- Created content development guidelines and training materials for development partners.
- Evaluated alpha builds and developed subsequent user testing.
- Wrote engaging content for eLearning and video products.
- Managed video production including scripts, casting, direction, post-production review, and closed captions.
- Managed metadata architecture and implementation to ensure accuracy of growth measures.
- Planned and developed training for staff as Professional Learning University/Humanities Studio Liaison.
Senior Customization Specialist
Houghton Mifflin Harcourt
2010.03 - 2012.01
- Collaborated to develop a proprietary authoring tool and content management database.
- Researched current educational market trends as well as national, state, and district curriculum needs to propose and design secondary assessment materials using legacy content, reducing development costs by 50%.
- Managed over 50 digital and print titles, meeting aggressive deadlines.
- Provided accurate and timely marketing collateral to support sales teams navigating an unsettled education market.
- Completed secondment in digital content development group, including UI design training and vendor management.
- Collaborated with cross-functional team to research, define, and write company-wide Universal Experience Design (UXD) standards.
Editor
Holt McDougal
2003.01 - 2010.03
- Managed development of approximately 230 basal and ancillary products per development cycle.
- Designed language arts and social sciences products to meet state and national content standards.
- Negotiated cleaner workflow with in-house colleagues and external vendors, speeding development time and reduce costs.
- Researched and maintained organized records of state standards and assessment criteria for project proposals and budget planning.
- Managed outside editorial and production vendors.
Bids and Contracts Associate
McDougal Littell
1999.11 - 2003.01
- Researched and documented textbook adoption laws and policies for over 20 states.
- Edited, fact checked, and managed delivery of official state textbook forms of intent, bids for adoption, and contracts.
- Improved department practices to ensure better accuracy of state textbook adoption materials, including developing and maintaining department database.
- Participated in state textbook adoption hearings and organized pre-bid strategy meetings.
- Labeled, packaged, and arranged for shipment of state textbook adoption samples in company warehouse.
Education
Instructional Design Certificate -
University of Wisconsin–Stout
01.2016
Master of Arts in English (summa cum laude) -
DePaul University
01.2007
Bachelor of Arts in English (summa cum laude) -
Valparaiso University
01.1999
Skills
- Content Strategy and Creation
- ADDIE
- E-Learning Design
- UX Consulting
- Video Scripting and Direction
- Assessment
- Metadata
Community Service
- Regular volunteer for the Artist Mentorship Program, 2023-present
- Regular volunteer for the Hollywood Theatre, 2023-present
- Volunteer committee member for Portland Film Festival, 2021
- Weekly volunteer for Big Brothers Big Sisters of Metropolitan Chicago site-based mentoring program, 2010 – 2020
Affiliations
- Regular volunteer for the Artist Mentorship Program, 2023-present
- Regular volunteer for the Hollywood Theatre, 2023-present
- Volunteer committee member for Portland Film Festival, 2021
- Weekly volunteer for Big Brothers Big Sisters of Metropolitan Chicago site-based mentoring program, 2010–2020
Timeline
Instructional Designer
Miller Creative
2021.10 - 2024.06
Learning Experience Designer III
Houghton Mifflin Harcourt
2012.02 - 2021.09
Senior Customization Specialist
Houghton Mifflin Harcourt
2010.03 - 2012.01
Editor
Holt McDougal
2003.01 - 2010.03
Bids and Contracts Associate
McDougal Littell
1999.11 - 2003.01
Instructional Design Certificate -
University of Wisconsin–Stout
Master of Arts in English (summa cum laude) -
DePaul University
Bachelor of Arts in English (summa cum laude) -
Valparaiso University
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