Summary
Overview
Work History
Education
Skills
Websites
Community Service
Affiliations
Timeline
Generic

Jennifer Fett

Portland,OR

Summary

Dynamic and innovative instructional design professional with over 20 years' experience developing and managing content, projects, and teams. Renowned for creating engaging, high-quality educational products and learning experiences and building strong, productive relationships with clients and colleagues. Exceptional organizational, interpersonal, and communication skills coupled with a creative and adaptive approach to problem-solving. Proven ability to quickly pivot between roles and thrive in fast-paced, ever-changing environments.

Overview

25
25
years of professional experience

Work History

Instructional Designer

Miller Creative
10.2021 - 06.2024
  • Conducted needs assessments with various clients and determined appropriate training medium(s) including ILT, eLearning, video, and VR/XR.
  • Created course objectives, storyboards, scripts, and facilitator/participant learning guides.
  • Conceptualized and developed evaluation measures such as knowledge checks, required assessments or acceptance criteria, and course evaluations.
  • Collaborated with cross-functional design and development teams to deliver engaging and accessible training experiences.
  • Built and maintained client relationships.
  • Kept current on instructional design theory, tools, and best practices, contributing original posts/articles for industry sites.
  • Represented the company at industry events to engage new clients and showcasing technologies.
  • Helped develop and implement onboarding procedures and information for new ID team members.
  • Acted as UX and accessibility consultant for virtual reality training experiences.

Learning Experience Designer III

Houghton Mifflin Harcourt
02.2012 - 09.2021
  • Served as Product Owner on scrum team of 5, developing story templates and maintaining stories via JIRA.
  • Defined learning objectives and user experience requirements, adhering to learning theory, budget, and schedule constraints.
  • Researched market expectations and competitor offerings to build business cases for development of new products.
  • Managed and trained internal and third-party staff.
  • Created content development guidelines and training materials for development partners.
  • Evaluated alpha builds and developed subsequent user testing.
  • Wrote engaging content for eLearning and video products.
  • Managed video production including scripts, casting, direction, post-production review, and closed captions.
  • Managed metadata architecture and implementation to ensure accuracy of growth measures.
  • Planned and developed training for staff as Professional Learning University/Humanities Studio Liaison.

Senior Customization Specialist

Houghton Mifflin Harcourt
03.2010 - 01.2012
  • Collaborated to develop a proprietary authoring tool and content management database.
  • Researched current educational market trends as well as national, state, and district curriculum needs to propose and design secondary assessment materials using legacy content, reducing development costs by 50%.
  • Managed over 50 digital and print titles, meeting aggressive deadlines.
  • Provided accurate and timely marketing collateral to support sales teams navigating an unsettled education market.
  • Completed secondment in digital content development group, including UI design training and vendor management.
  • Collaborated with cross-functional team to research, define, and write company-wide Universal Experience Design (UXD) standards.

Editor

Holt McDougal
01.2003 - 03.2010
  • Managed development of approximately 230 basal and ancillary products per development cycle.
  • Designed language arts and social sciences products to meet state and national content standards.
  • Negotiated cleaner workflow with in-house colleagues and external vendors, speeding development time and reduce costs.
  • Researched and maintained organized records of state standards and assessment criteria for project proposals and budget planning.
  • Managed outside editorial and production vendors.

Bids and Contracts Associate

McDougal Littell
11.1999 - 01.2003
  • Researched and documented textbook adoption laws and policies for over 20 states.
  • Edited, fact checked, and managed delivery of official state textbook forms of intent, bids for adoption, and contracts.
  • Improved department practices to ensure better accuracy of state textbook adoption materials, including developing and maintaining department database.
  • Participated in state textbook adoption hearings and organized pre-bid strategy meetings.
  • Labeled, packaged, and arranged for shipment of state textbook adoption samples in company warehouse.

Education

Instructional Design Certificate -

University of Wisconsin–Stout
01.2016

Master of Arts in English (summa cum laude) -

DePaul University
01.2007

Bachelor of Arts in English (summa cum laude) -

Valparaiso University
01.1999

Skills

  • Content Strategy and Creation
  • ADDIE
  • E-Learning Design
  • UX Consulting
  • Video Scripting and Direction
  • Assessment
  • Metadata

Community Service

  • Regular volunteer for the Artist Mentorship Program, 2023-present
  • Regular volunteer for the Hollywood Theatre, 2023-present
  • Volunteer committee member for Portland Film Festival, 2021
  • Weekly volunteer for Big Brothers Big Sisters of Metropolitan Chicago site-based mentoring program, 2010 – 2020

Affiliations

  • Regular volunteer for the Artist Mentorship Program, 2023-present
  • Regular volunteer for the Hollywood Theatre, 2023-present
  • Volunteer committee member for Portland Film Festival, 2021
  • Weekly volunteer for Big Brothers Big Sisters of Metropolitan Chicago site-based mentoring program, 2010–2020

Timeline

Instructional Designer

Miller Creative
10.2021 - 06.2024

Learning Experience Designer III

Houghton Mifflin Harcourt
02.2012 - 09.2021

Senior Customization Specialist

Houghton Mifflin Harcourt
03.2010 - 01.2012

Editor

Holt McDougal
01.2003 - 03.2010

Bids and Contracts Associate

McDougal Littell
11.1999 - 01.2003

Instructional Design Certificate -

University of Wisconsin–Stout

Master of Arts in English (summa cum laude) -

DePaul University

Bachelor of Arts in English (summa cum laude) -

Valparaiso University
Jennifer Fett