Jennifer Filbeck
Summary
Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on responsibilities and learn new skills.
Overview
19
19
years of professional experience
Work History
Cosmetologist/Business Owner
Self-employed
06.2011 - Current
- Demonstrate exceptional time management skills by efficiently scheduling appointments, and staying punctual while managing multiple clients simultaneously.
- Booked appointments, answered phones, greeted clients, and handled payments.
- Managed all accounting by preparing bank deposits, transaction reports, budgeting, and financial reporting.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
- Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
Program Specialist
GoUSA
06.2008 - 01.2010
- Entered orders and followed up to be sure they were fulfilled in a timely manner.
- Received incoming phone calls and contact form submissions and provided timely responses to inquiries.
- Determined customer needs and developed program initiatives according to preferences.
- Worked alongside other professionals to outline and implement program plans and objectives.
- Applied market research to design up-to-date programs.
- Built strong relationships with program members to secure resources necessary for program success.
- Established goals and created action plans to achieve goals.
Assistant Manager
Fred Meyer Jewelers
05.2005 - 06.2008
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, and address discrepancies.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Helped with planning schedules and delegating assignments to meet coverage.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Education
No Degree - Cosmetology
Academy of Hair Design
Wenatchee, WA01.2011
High School Diploma -
Eastmont High School
East Wenatchee06.2002
Skills
- Highly adaptable
- Attention to detail
- Active Listening
- Time Management/Multi-tasking
- Punctual
- Eager to learn
Timeline
Cosmetologist/Business Owner
Self-employed
06.2011 - Current
Program Specialist
GoUSA
06.2008 - 01.2010
Assistant Manager
Fred Meyer Jewelers
05.2005 - 06.2008
No Degree - Cosmetology
Academy of Hair Design
High School Diploma -
Eastmont High School