Summary
Overview
Work History
Education
Skills
Certification
Awards
References
Timeline
Generic

Jennifer Fincke

Boerne,TX

Summary

Driven and self-motivated professional nurse searching for a role to further my career and nursing experience as a professional team member. Seeking a role to demonstrate my advanced motivational skills, dedication to efficiency and boosting morale of staff though teamwork and collaboration to provide compassionate and cost-effective healthcare to our patients. Assuring that the quality of care exceeds expectation. Caring, hardworking and service-oriented registered nurse with several years of experience. Well-versed in offering evidence-based, therapeutic care. Collaborative and motivational leader with expertise in training new nursing staff while providing top-notch service to patient populations.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Nurse Manager

Methodist Boerne Emergency Department
Boerne, TX
01.2019 - Current
  • Plan, direct, and supervise the day-to-day operations of the Emergency Department.
  • Responsible for quality services, process improvements, and maintaining high standards of customer service for both internal and external customers, physicians, staff, patients and family members, and visitors.
  • Actively pursue knowledge related to JCAHO and other regulatory bodies to ensure that the staff and department are in compliance.
  • Manage assigned staff, and provide support, training, and tools necessary for them to achieve their job and meet the department’s quality service goals.
  • Develop staff through feedback, rounding, coaching, training, and mentoring.
  • Conducted chart and PHI reviews for moderate sedations, behavioral health documentation, restraints, patients who refuse care, and overall documentation compliance.
  • Maintain staff records and competencies to ensure that all team members meet or exceed department-specific and educational requirements.
  • Maintain payroll, and ensure timely reporting.
  • Calculate and monitor productivity, modify staffing when necessary, and adjust schedules and staffing grids to enhance efficiency.
  • Lead through the mission, vision, and values of the organization.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Coordinated with healthcare team to establish, enact and evaluate patient care plans.
  • Participated in strategic planning initiatives designed to improve overall operations.
  • Managed the scheduling of personnel assignments based on patient acuity levels.
  • Referred patients to specialized health resources or community agencies to furnish additional assistance.
  • Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
  • Observed nurse administration of oral, intramuscular, and IV medications to patients as prescribed, monitoring responses for adverse reactions.
  • Reviewed patient charts for accuracy and completeness of documentation.
  • Applied clinical judgment and comprehensive knowledge of facility policies to assist floor nurses with patient care decisions.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
  • Resolved conflicts between staff members in an efficient manner.
  • Participated in the recruitment, interviewing, selection, orientation of new employees.
  • Received and investigated complaints from families, patients and clinical staff, devising solutions to multifaceted challenges.
  • Ensured compliance with regulatory requirements such as HIPAA and OSHA.
  • Monitored quality assurance activities for compliance with standards of care.

Paramedic

Kendall County EMS
Boerne, TX
01.2006 - 01.2020
  • Acted as a lead medic during shift coverage.
  • The preceptor is responsible for aiding in the training of new EMTs.
  • Applied judgment, processes to include assessments, planning, implementation, and evaluation/reassessments to maintain a high level of patient care and records.
  • Perform daily unit checks and inspections of supplies.
  • Perform tasks and skills as directed by facility protocols and medical direction that fall under the scope of practice for paramedics.
  • Maintained accurate medical records.
  • Maintained and conducted controlled medication audits, and inventory counts.

Relief Charge RN

Methodist Boerne Emergency Department
01.2016 - 01.2019
  • Advanced leadership skills, acted as a leader, and resource person to the patient care team.
  • Served as the primary decision-maker for clinical operations and modified staff assignments/mix according to changes in patient acuity and/or volume.
  • Coordinated, directed, assessed, and modified appropriate staff assignment plans that address acuity, competency of staff, and the staff mix of licensed and unlicensed staff.
  • Served as a mentor and preceptor, and actively participated in unit-based meetings.
  • Peer interview leader and participated in interviewing and recruiting new personnel.
  • Assisted in monitoring productivity, quality, and identifying areas for improvement.
  • Promote collaboration among all care team members, facilitate throughput, and prevent and resolve conflict.
  • Role model and promoted ICARE values while providing optimal patient care and a work environment.
  • Oversaw ED Dashboard audits, audits related to facility MOTs.
  • Conducted chart and PHI reviews for moderate sedations, behavioral health documentation, restraints, and overall documentation compliance.

Staff RN

Methodist Boerne Emergency Department
01.2015 - 01.2016
  • Applied Nursing Judgement & nursing process to include assessments, planning, implementation, and evaluation/reassessments
  • Collaborated & communicated effectively with patients, family members, visitors, and care team members
  • Demonstrated critical thinking skills, judgment, and organizational to prioritize tasks and have the ability to adjust priorities when necessary
  • Oversaw ED Dashboard Audits, Audits related to facility MOTs

Lead ED Tech

Methodist Boerne Emergency Department
01.2008 - 12.2015
  • Assigned ERTs appropriately to sections of the ED according to competencies.
  • Oversaw point-of-care testing and ensured quality controls were completed in a timely manner.
  • Preceptor and Peer Interview Leader for new and potential employees.
  • Functioned as a super trainer.
  • Participated in unit-based committees and process improvements.
  • Performed and documented skilled patient care procedures and treatments, as delegated by the RN and within the role of ER Tech.
  • Actively pursue knowledge related to JCAHO and other regulatory bodies to ensure that the staff and department are in compliance.
  • Oversaw ED Dashboard audits & outliers, conducted audits related to facility MOTs.

Education

Masters of Science - Nursing Leadership & Management

Western Governors University
04.2022

Bachelors Science - Nursing

Texas Tech University Health Science Center
12.2017

Registered Nurse -

San Antonio College
12.2015

Skills

  • The ability to shift gears, think, and act quickly to prioritize
  • Teamwork
  • Patient education and advocacy
  • Business Management
  • Quality Care
  • Delegation
  • Department management
  • Clinical supervision
  • Policy optimization
  • Quality improvement
  • Deadline management
  • Patient care
  • Performance improvement
  • Crisis intervention
  • Discharge planning
  • Emergency response
  • Staff leadership
  • Utilization review
  • Utilization management
  • Direct patient care
  • Motivational skills
  • Staff coaching and mentoring
  • Medication tracking
  • Staff development
  • Compliance oversight
  • Strong clinical judgment
  • Ethical practice
  • Conflict management
  • Multidisciplinary care coordination
  • Critical thinking
  • Hiring and terminations
  • Case review
  • Medical records management
  • Corrective action implementation
  • Quality assurance
  • Family Presence Advocacy
  • Positivity
  • Communication
  • Confidence
  • Authenticity
  • Multitasking and organization
  • Treatment Planning

Certification

  • Registered Nurse
  • Advanced Cardiac Life Support
  • Pediatric Advanced Life Support
  • Basic Life Support
  • Emergency Nurse Pediatric Course
  • Trauma Nurse Critical Care
  • National Institute of Health Stroke Scale Certification
  • Crisis Prevention Intervention (CPI)
  • Nationally Registered Paramedic
  • ENA and ANA Member

Awards

  • 2018 Clinical Excellence Award Nominee for Transformational Leadership
  • 2018 SCTONE Honoree for Best 25 Nurses of South Central Texas Organization of Nurse Executives

References

References available upon request.

Timeline

Nurse Manager

Methodist Boerne Emergency Department
01.2019 - Current

Relief Charge RN

Methodist Boerne Emergency Department
01.2016 - 01.2019

Staff RN

Methodist Boerne Emergency Department
01.2015 - 01.2016

Lead ED Tech

Methodist Boerne Emergency Department
01.2008 - 12.2015

Paramedic

Kendall County EMS
01.2006 - 01.2020

Masters of Science - Nursing Leadership & Management

Western Governors University

Bachelors Science - Nursing

Texas Tech University Health Science Center

Registered Nurse -

San Antonio College

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