Summary
Work History
Education
Skills
Timeline
Generic

Jennifer Findley

Summary

Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.

Work History

SharePoint Administrator / Developer

Maximus
01.2021 - Current
  • Managed all aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules
  • Handled all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks
  • Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports
  • Administered, supported and monitored databases by proactively resolving database issues and maintaining servers.

Finance / Project Manager

Maximus
01.2020 - 01.2021
  • Worked with PMO on guidelines, reporting issues and other time sensitive matters
  • Project management of Resource Estimate worksheet developed 5-Year delivery and award scenario forecast.
  • When discrepancies found would contact Vendor to correct and have resubmission before sending to AP for payment
  • Coordinated financial aspects of large- and small-scale projects with acute sense of budget constraints.
  • Mobilized team members with confidence and orchestrated numerous individual project contributions.
  • Redistributed workloads where appropriate to alleviate pressure on team members and maintain equitable working environment.
  • Trained new and existing staff members in various financial procedures to prepare for job requirements.

SAP ERP Support Analyst

Nestle
09.2017 - 09.2019
  • Reporting and Analytics: Act as main point of contact for assigned division to provide financial reporting, data and variance explanation, ad-hoc requests, and support relevant corporate financial initiatives and projects
  • Support CMI and CME research and facilitate necessary reporting on behalf of multiple activity owners to help use statistical methods to analyze data and generate useful business reports
  • Reporting and Analytics: Support Period End Close (PEC) process for division through coordination of PEC activities (including problem resolution), ensuring close accuracy, and by providing insight and transparency both during and after close
  • Validate approved requests from authorized requestors for creating, changing, and extending, blocking/unblocking, or deleting supplier master data records in SAP Ariba
  • Established credibility as conduit for solutions expertise with customers (e.g., positive customer feedback), and viewed as “trusted advisor” to customer and employer due to broad knowledge of Ariba applications/solutions
  • Proactively collaborates with teammates to anticipate and respond to issues that could affect solution delivery (i.e., change in scope).
  • Managed service follow-up communications, confirming satisfactory resolution of customers' service requests via email and phone.
  • Collaborated with vendors to locate replacement components and resolve advanced problems.

Education

Associate of Applied Sciences - Accounting

College of Southern Maryland
La Plata, MD
12.2016

Associate of Applied Sciences - Management Development

College of Southern Maryland
La Plata, MD
12.2016

Associate of Applied Sciences - Business Management

College of Southern Maryland
La Plata, MD
12.2016

Skills

  • CRM Software
  • Salesforce Lightning
  • Microsoft SharePoint
  • Deltek
  • UKG
  • MS Outlook applications

Timeline

SharePoint Administrator / Developer

Maximus
01.2021 - Current

Finance / Project Manager

Maximus
01.2020 - 01.2021

SAP ERP Support Analyst

Nestle
09.2017 - 09.2019

Associate of Applied Sciences - Accounting

College of Southern Maryland

Associate of Applied Sciences - Management Development

College of Southern Maryland

Associate of Applied Sciences - Business Management

College of Southern Maryland

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Jennifer Findley