Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
24
24
years of professional experience
Work History
Substitute Paraprofessional
Katy Independent School District
02.2025 - Current
Receptionist Administrator
Haag Engineering Co.
Sugar Land, TX
05.2001 - 03.2008
Greeted visitors and customers warmly, offering refreshments as appropriate.
Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
Maintained reception area cleanliness and tidiness.
Managed the distribution of incoming mail, faxes, and packages.
Assisted with administrative tasks such as data entry into company databases.
Provided support for executive staff members by scheduling appointments and organizing travel arrangements.
Responded promptly to emails from customers and other departments within the organization.
Developed strong relationships with vendors in order to secure favorable pricing for office supplies.
Coordinated meetings between internal departments and external partners and clients.
Prepared documents such as reports, memos, letters, contracts, using Microsoft Office Suite applications.
Scheduled maintenance visits for office equipment such as computers or printers.
Answered incoming phone calls, routing to appropriate parties throughout office.
Performed data entry and other administrative tasks to support departments.
Organized and scheduled office events, meetings, and conferences, including logistics and attendee management.
Education
Associate of Applied Business - Business Administration
MTI College of Business And Technology
01-2001
Skills
File Organization
Guest Relations
Client Relations
Reception Area Maintenance
Multi-line phone operation
Document Management
Policy Enforcement
Scheduling appointments
Call handling
Mail handling
Appointment Scheduling
Visitor access management
Visitor assistance
Affiliations
I have been involved with Katy PTA for over 8 years. I have served on the executive board for 7 of those years. I love volunteering with schools and helping kids. I am also on the FFA Booster Club Board.
Education and Training
other
Timeline
Substitute Paraprofessional
Katy Independent School District
02.2025 - Current
Receptionist Administrator
Haag Engineering Co.
05.2001 - 03.2008
Associate of Applied Business - Business Administration