Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Fine

Ruskin,FL

Summary

Trusted and dedicated professional oversees day-to-day office operations, trains and supervises administrative staff. Strong understanding of business management, financial and leadership principles. Consistently establishes and achieves business and profit objectives. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals.

Overview

18
18
years of professional experience

Work History

Office Manager

Hidasi Consulting
11.2017 - Current
  • Support company operations by maintaining office systems and supervising staff.
  • Coach new employees on administrative procedures, company policies and performance standards.
  • Identify and recommend changes to existing processes to improve accuracy, efficiency and responsiveness.
  • Produce accurate office files, update spreadsheets and craft presentations to support executives and boost team efficiency.
  • Accomplish special objectives and projects according to requests.
  • Streamline operations and prioritize tasks.
  • Design and implement office policies by establishing standards and procedures.
  • Evaluate and manage staff performance.
  • Handle customer inquiries and complaints.
  • Accounts receivable & accounts payable.

Executive Director

Blackwater Property Management
02.2012 - 04.2016
  • Supported and managed team of professionals.
  • Oversaw daily administrative operations.
  • Facilitated over $500,000.00 in annual business.
  • Established, optimized and enforced business policies.
  • Oversaw monthly collections of over $50,000.00 in funds,
  • Verified income, assets and expenses and completed file tracking sheet for applicants.
  • Handled tenant complaints promptly and appropriately,
  • Handled disciplinary actions, performance evaluations and terminations of company staff.

Health Insurance Specialist

Stephens-Matthews Inc
04.2006 - 05.2008
  • Scheduled fact-finding appointments and consultations to determine client needs.
  • Determined needs by assessing existing coverage and aligning new products and services with long-term goals.
  • Built rapport and relationships with clients through active listening.
  • Determined client needs before selecting insurers to underwrite policies.
  • Contacted policyholders and modified plans to reflect changing requirements and preferences.
  • Cross-checked and met policy requirements to fast-track request processing.
  • Set up clients with new policies, calculated premiums and established payment methods.

Education

Certification - Esthetics

Aveda Institute
Washington, DC
12.2008

Associate of Arts - Early Childhood Education

State College of Florida
Sarasota, FL
12.2004

Skills

  • Excellent verbal and written communication skills
  • Discretion and confidentiality
  • Deadline-driven with stellar time management skills
  • Conflict Resolution
  • Proficiency with office productivity tools and an aptitude for learning new software and systems
  • Flexible team player, willing to adapt to changes and unafraid of challenges

Timeline

Office Manager

Hidasi Consulting
11.2017 - Current

Executive Director

Blackwater Property Management
02.2012 - 04.2016

Health Insurance Specialist

Stephens-Matthews Inc
04.2006 - 05.2008

Certification - Esthetics

Aveda Institute

Associate of Arts - Early Childhood Education

State College of Florida

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Jennifer Fine