Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Jennifer Finley

Work From Home Customer Representatives
Morrow,GA

Overview

11
11
years of post-secondary education
4
4
years of professional experience

Work History

Material Handler

UPS
Morrow, GA
01.2020 - 11.2020
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Informed purchasing team of missing or damaged items immediately when unloading and receiving.
  • Transported inventory items to appropriate locations.
  • Coordinated daily work strategies, following oral and written instructions to properly move and ship products.

Customer Service Representative

Goodwill
Morrow, GA
01.2016 - 06.2019
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Educated customers on promotions to enhance sales.
  • Boosted sales revenue by skillfully promoting diverse [Product or Service] options.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Recommended [Product or Service] to customers, thoroughly explaining details.
  • Regularly exceeded daily sales and product add-on quotas.

Education

GED -

QUEENS CUNY
QUEENS NY
03.2010 - 03.2021

Skills

Warehouse operations

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Timeline

Material Handler

UPS
01.2020 - 11.2020

Customer Service Representative

Goodwill
01.2016 - 06.2019

GED -

QUEENS CUNY
03.2010 - 03.2021
Jennifer FinleyWork From Home Customer Representatives