Strong leader and problem-solver dedicated to streamlining operations and promotes organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
11
11
years of professional experience
Work History
Store Manager
Starbucks
06.2013 - Current
Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Mentored team members to enhance professional development and accountability in workplace.
Prepared comprehensive reports detailing key KPIs such as sales figures, customer demographics, inventory, and turnover rate sharing data higher-ups actionable insights improvements needed areas.
Adaptable and proficient in learning new concepts quickly and efficiently.
Developed and maintained courteous and effective working relationships.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Approved regular payroll submissions for employees.
Managed inventory control processes to restore back stock, control costs, and retail levels to meet customer needs.
Education
Associate of Applied Science - Baking And Pastry Arts
Suffolk County Community College
Selden, NY
05.2014
Skills
Inventory Tracking and Management
Hiring and Onboarding
KPI Tracking
Operations Management
Store Manager Trainer
Coffee Master
Timeline
Store Manager
Starbucks
06.2013 - Current
Associate of Applied Science - Baking And Pastry Arts