Jennifer Fitzgerald
Monroeville,PA
Summary
Experienced Field Supervisor with 10+ years leading route planning, team supervision, and safety compliance. Known for dependable operations support, clear communication, and maintaining high-quality standards.
Overview
16
16
years of professional experience
Work History
Field Supervisor
Heath Consultants Inc
Pittsburgh, Pennsylvania
06.2010 - Current
- Coordinated daily route assignments for meter readers, ensuring timely completion of schedules.
- Planned weekly route coverage and balanced workload across team.
- Reinforced safe driving habits and strong safety standards during daily operations.
- Fostered positive client relationships and maintained open communication channels to enhance service satisfaction.
- Conducted monthly meetings with each technician to discuss performance and address concerns.
- Evaluated team performance, providing feedback and recommendations for improvement.
- Conducted reviews of completed work to uphold top quality standards and ensure compliance.
- Responded promptly to inquiries from customers regarding services provided by the company's field operations department.
- Investigated accidents or incidents that occurred in the workplace; documented findings accordingly.
- Processed weekly payroll and billing.
Education
High School Diploma -
Baldwin High School
Pittsburgh, PA06-1999
Skills
- Route planning
- Route optimization
- Safety compliance
- Incident investigation
- Team leadership
- Payroll
- Billing processing
- Time management
- Effective communication
- Dependable and hardworking
Timeline
Field Supervisor
Heath Consultants Inc
06.2010 - Current
High School Diploma -
Baldwin High School