Jennifer Fitzwater

Warehouse operations, and costumer service,

• Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
• Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
• Moved products using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
• Processed incoming shipments upon package receipt by scanning boxes and envelopes and using data to update system.
• Cleaned and maintained warehouse in compliance with OSHA safety standards.
• Loaded, unloaded and moved material to and from storage and production areas.
• Operated RF scanners to track merchandise and verify contents of containers.

• Uploaded or transmitted data using secure protocols.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Remained highly educated in various software packages by regularly attending training and webinars.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Conducted surveys and documented all responses.
• Collected data required by the census Bureau

• Implemented strategic plans as well as contributed to evaluation and analysis of business objectives.
• Sourced suppliers and negotiated advantageous rates on track with company's budget and goals.
• Organized financial reporting, scheduling and inventory systems to enhance productivity.
• Streamlined processes to enhance operational productivity and overall traceability.
• Controlled inventory transactions to reconcile ordering processes with demand forecasts.
• Supported consistent order fulfillment accuracy by inspecting products to verify correct price and display alignment.
• Documented safety action plans, quality initiatives, and team performance production goals.
• Increased client retention by providing superior customer service.
• Divided and categorized cargo received and redirected shipments in response to customer requests.
• Monitored and managed stock levels, delivery times and transportation costs to adhere to clients' specifications.