Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

William Murray

Reno

Summary

Supervisor at Sunrise Development, Staff management and strategic planning. Spearheaded initiatives that significantly enhanced team productivity and customer satisfaction. Excelled in fostering a professional work environment, demonstrating exceptional leadership and problem-solving skills.

Overview

1
1
Certification

Work History

Supervisor

Sunrise Development
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Assistant Manager

McDonald's
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Department Manager

Albertsons
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.

Plant and Equipment Manager

The Pilow Factory
  • Ensured compliance with local, state, and federal regulations pertaining to environmental standards, permitting requirements, and safety in all aspects of plant operations.
  • Optimized inventory management for spare parts and tools, ensuring minimal delays during equipment repair or replacement.
  • Conducted root cause analysis on recurring issues, identifying areas for improvement and implementing corrective actions to prevent future occurrences.
  • Fostered a culture of open communication among team members by regularly holding meetings, providing constructive feedback, and encouraging the sharing of ideas towards continuous improvement.

Team Leader

Jack in the Box
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Team Leader

Walmart

Education

Mathematics , Science, English

Granite Hills High
El Cajon, CA
07.1997

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Decision-making
  • Strategic planning
  • Inventory control
  • Staff development
  • Staff discipline
  • Team building
  • Processes and procedures
  • Operations management
  • Schedule development
  • Conflict resolution
  • Inventory oversight
  • Waste reduction
  • Safety protocols
  • Time management

Certification

Forklift, Walking stacker, Electric pallet jack, Scissor lift.

Timeline

Supervisor

Sunrise Development

Assistant Manager

McDonald's

Department Manager

Albertsons

Plant and Equipment Manager

The Pilow Factory

Team Leader

Jack in the Box

Team Leader

Walmart

Mathematics , Science, English

Granite Hills High

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William Murray