Summary
Overview
Work History
Skills
Timeline
Generic

Jennifer Force

Midwest City,OK

Summary

Motivated business professional bringing years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Resourceful, self-directed, and committed professional that has been extremely successful at customer service.

Overview

31
31
years of professional experience

Work History

Licensed Insurance Producer

Kohler And Green Insurance
02.2022 - 10.2023
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Provided coverage option information to assist clients in protecting assets.
  • Promoted products and services using upselling and other sales strategies.
  • Exceeded corporate quotas for monthly policy sales.
  • Utilized targeted email campaigns and cold calling to increase revenue.
  • Provided comprehensive product knowledge and guidance to help clients on product selection.
  • Generated quotes and proposals for clients to match individual needs.
  • Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
  • Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
  • Followed up promptly with interested clients to close sales.
  • Met with prospective clients to discuss insurance needs and provide solutions.
  • Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
  • Registered customer information on database to enable tracking history and maintain accurate records.
  • Developed strong referral network in community to raise awareness and increase sales opportunities.
  • Negotiated contracts with clients to establish best coverage with lowest cost.
  • Attended industry conferences to stay informed of latest products and trends.
  • Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
  • Analyzed risk factors to recommend appropriate coverage levels.
  • Collected premiums on or before effective date of coverage.
  • Created sources for continuous client referrals within community and with businesses using extensive networking skills.
  • Researched and identified potential new markets.
  • Developed and implemented promotional strategies to increase customer base.
  • Conducted research and identified market trends to develop better strategies for sales.

Licensed Insurance Producer

Buddy Gill Allstate
02.2020 - 02.2022
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Provided coverage option information to assist clients in protecting assets.
  • Promoted products and services using upselling and other sales strategies.
  • Exceeded corporate quotas for monthly policy sales.
  • Utilized targeted email campaigns and cold calling to increase revenue.
  • Provided comprehensive product knowledge and guidance to help clients on product selection.
  • Generated quotes and proposals for clients to match individual needs.
  • Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
  • Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
  • Followed up promptly with interested clients to close sales.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Met with prospective clients to discuss insurance needs and provide solutions.
  • Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
  • Registered customer information on database to enable tracking history and maintain accurate records.
  • Educated clients on insurance policies and procedures.
  • Attended industry conferences to stay informed of latest products and trends.
  • Calculated premiums and established payment methods for sales.
  • Met with customers to provide information about available products and policies.
  • Analyzed customer needs to provide customized insurance solutions.
  • Collected premiums on or before effective date of coverage.
  • Created sources for continuous client referrals within community and with businesses using extensive networking skills.
  • Researched and identified potential new markets.
  • Identified and solicited sales prospects in agency databases.
  • Conducted research and identified market trends to develop better strategies for sales.

Licensed Insurance Producer

Joe Force Allstate
02.2019 - 02.2020
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Provided coverage option information to assist clients in protecting assets.
  • Exceeded corporate quotas for monthly policy sales.
  • Utilized targeted email campaigns and cold calling to increase revenue.
  • Provided comprehensive product knowledge and guidance to help clients on product selection.
  • Generated quotes and proposals for clients to match individual needs.
  • Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
  • Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
  • Followed up promptly with interested clients to close sales.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Met with prospective clients to discuss insurance needs and provide solutions.
  • Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
  • Registered customer information on database to enable tracking history and maintain accurate records.
  • Developed sales strategies to increase sales of insurance policies.
  • Developed strong referral network in community to raise awareness and increase sales opportunities.
  • Negotiated contracts with clients to establish best coverage with lowest cost.
  • Attended industry conferences to stay informed of latest products and trends.
  • Educated clients on insurance policies and procedures.
  • Analyzed customer needs to provide customized insurance solutions.
  • Met with customers to provide information about available products and policies.
  • Finalized sales and collected necessary deposits.
  • Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
  • Conducted annual reviews of existing policies to update information.
  • Generated leads through cold-calling, networking and other outreach methods.
  • Collected premiums on or before effective date of coverage.
  • Analyzed risk factors to recommend appropriate coverage levels.
  • Created sources for continuous client referrals within community and with businesses using extensive networking skills.
  • Researched and identified potential new markets.
  • Developed and implemented promotional strategies to increase customer base.
  • Designed presentations and marketing materials to promote insurance products.
  • Conducted research and identified market trends to develop better strategies for sales.

Salon Licensed Cosmetologist

Jens's Total Body Salon
05.2004 - 02.2019
  • Owner and operator of Salon
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Answered phone calls and emails to schedule client appointments.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Developed new techniques to improve appearance of customer and provide different looks.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Researched latest trends in hair and makeup to stay updated on color, style, and technique.
  • Performed eyebrow shaping and Brazilian waxing to provide symmetry and remove unwanted hair.
  • Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Maintained regular client list and successfully handled walk-in customers.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
  • Provided pre- and post-service consultations to accurately assess clients' needs.
  • Demonstrated thorough knowledge of all salon products and services.
  • Trained salon staff in traditional and innovative haircutting techniques and salon management.
  • Utilized latest techniques in balayage, ombre, highlights and color correction.
  • Offered professional cuts, color services and extensions to salon customers.
  • Styled hair, makeup and nails for customers for special events and occasions.
  • Increased revenue through effective customer service and inventory management.

Certified Nursing Aide

Sparks Regional Medical Center
01.1993 - 05.2004
  • Maintained complete confidentiality with patient information to provide professional, secure medical services.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Performed basic standardized procedures by applying hot and cold packs, applying dressings and checking vitals.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Collaborated with peers and attended meetings to brainstorm new activities for patients and discuss ways to resolve issues.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Documented patient information and care activities in electronic health record.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Transported patients between rooms and appointments or testing locations.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.

Skills

  • Insurance Sales Expertise
  • Team Training and Development
  • Attention to detail
  • Marketing strategies
  • Computer proficiency
  • Strong sales skills
  • Team collaboration
  • Adaptability
  • Organizational skills
  • Customer service
  • Excellent communication
  • Multitasking capabilities

Timeline

Licensed Insurance Producer

Kohler And Green Insurance
02.2022 - 10.2023

Licensed Insurance Producer

Buddy Gill Allstate
02.2020 - 02.2022

Licensed Insurance Producer

Joe Force Allstate
02.2019 - 02.2020

Salon Licensed Cosmetologist

Jens's Total Body Salon
05.2004 - 02.2019

Certified Nursing Aide

Sparks Regional Medical Center
01.1993 - 05.2004

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Jennifer Force