Jennifer Foreman

• Verification of Benefits:
• Confirming patient eligibility and insurance coverage for specific services or medications.
• Prior Authorization Requests:
• Initiating and submitting pre-authorization requests to insurance companies, ensuring all necessary documentation is included.
• Following Up on Requests:
• Tracking the status of authorization requests, following up with insurance companies on pending approvals, and appealing denials.
• Communication and Coordination:
• Communicating with patients, providers, and insurance companies regarding authorization requirements, updates, and outcomes.
• Documentation and Record Keeping:
• Maintaining accurate records of authorization requests, approvals, denials, and related communications.
• Ensuring Compliance:
• Adhering to insurance company guidelines and regulations related to prior authorization.
• Problem Solving:
• Troubleshooting issues related to authorization requirements, coverage limitations, or denials.

• Patient Care:
• Greeting and preparing patients for examinations.
• Recording patient histories and vital signs.
• Assisting physicians with examinations and minor surgeries.
• Administering medications and injections as directed.
• Performing basic laboratory tests.
• Preparing and maintaining examination rooms and supplies.
• Providing patient education and support.
• Administrative Tasks:
• Scheduling appointments and managing electronic health records.
• Handling patient inquiries (in-person and phone).
• Maintaining patient confidentiality and adhering to healthcare regulations.
• Managing medical records, billing, and insurance claims.
• Clinical Support:
• Collecting and preparing specimens for laboratory tests.
• Performing basic diagnostic tests (e.g., EKGs).
• Sterilizing medical equipment.
• Prepared and administered medications to alleviate patient symptoms.
• Collected and documented patient medical information such as blood pressure and weight.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Collected pertinent data and calculations to aid physician in interpreting results.
• Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
• Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
• Explained procedures to patients to reduce anxieties and increase patient cooperation.
• Prepared lab specimens for diagnostic evaluation.
• Completed EKGs and other tests based on patient presentation in office.

• Obtained client medical history, medication information, symptoms, and allergies.
• Prepared exam and treatment rooms for patient visits, availing all necessary supplies and equipment.
• Collected histories, vitals, and current complaints via patient interviews.
• Prepared, administered and documented medications under direction of licensed medical provider.
• Performed medical chart reviews to confirm accuracy and completeness.
• Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
• Created and prepared patient charts accurately for clinics and medical professionals.
• Prepared lab specimens for diagnostic evaluation.
• Collected pertinent data and calculations to aid physician in interpreting results.
• Explained procedures to patients to reduce anxieties and increase patient cooperation.
• Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
• Collected and documented patient medical information such as blood pressure and weight.
• Completed EKGs and other tests based on patient presentation in office.

• Demonstrated strong organizational and time management skills while managing multiple projects.
• Demonstrated creativity and resourcefulness through the development of innovative solutions.
• Strengthened communication skills through regular interactions with others.
• Developed strong organizational and communication skills through coursework and volunteer activities.
• Self-motivated, with a strong sense of personal responsibility.
• Developed and maintained courteous and effective working relationships.
• Skilled at working independently and collaboratively in a team environment.
• Organized and detail-oriented with a strong work ethic.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Gained strong leadership skills by managing projects from start to finish.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
• Resolved problems, improved operations and provided exceptional service.
• Learned and adapted quickly to new technology and software applications.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Excellent communication skills, both verbal and written.
• Demonstrated leadership skills in managing projects from concept to completion.
• Educated patients on testing and preparation steps prior to procedure.
• Administered testing with electrocardiogram for patients experiencing events and as screening tool.
• Initiated CPR for patients in cardiac failure, responding to hospital crisis codes.
• Stocked phlebotomy cart or carrier with appropriate supplies.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Used personal protective equipment correctly to protect coworkers and patients.
• Completed proper sanitation and cleaning of equipment and work areas between patients.
• Assembled tourniquets, needles, and blood collection devices to prepare work trays.
• Packaged and shipped specimens to central lab daily.
• Conducted venipuncture and other CT procedures.
• Organized daily work based on collection priority.
• Tracked collected specimens by initialing, dating, and noting times of collection.
• Centrifuged blood samples as outlined in clinical protocols.
• Participated in continuing education programs to stay up to date on new technologies and procedures.
• Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
• Provided guidance and support to laboratory personnel.
• Reviewed and processed requisitions for laboratory tests.

Identifying Staffing Needs:
Collaborating with departments to understand their staffing requirements and future needs.

Recruitment and Hiring:
Managing job postings, screening candidates, scheduling interviews, and coordinating the onboarding process for new hires.

Scheduling:
Creating and managing work schedules for employees, ensuring adequate coverage for various shifts and positions.

Employee Records and Compliance:
Maintaining employee records, tracking attendance and performance, and ensuring compliance with company policies and regulations.

Communication and Collaboration:
Maintaining clear communication with hiring managers, candidates, and other stakeholders.

Reporting:
Preparing and submitting reports on staffing activities, including recruitment metrics and scheduling data.

• Interviewed, hired, and mentored over 50 new personnel and oversaw all staffing operations.
• Answered phone calls and messages for 5-physician Acute care medical facility, scheduling appointments, and handling patient inquiries.
• Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes, and supporting documentation.
• Developed and facilitated new-hire orientations.
• Maintained payroll information by calculating, collecting, and entering data.
• Maintained employee confidence and protected payroll operations by keeping information confidential.
• Processed new hire paperwork and documents.
• Audited timesheets and payroll records for accuracy.
• Processed timecards and payroll data for team of employees.

• Stayed calm under pressure to and successfully dealt with difficult situations.
• Upheld HIPAA regulations and standards for protecting patient information.
• Retrieved medical data for physicians and patients.
• Catalogued patient data in clinical databases and registries according to regulatory practices.
• Organized and detail-oriented with a strong work ethic.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
• Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
• Responded to 911 calls for medical emergencies.
• Evaluated patient histories to assess and prioritize levels of care.
• Assessed medical conditions of patients in pre-hospital settings.
• Conducted patient intake and triage procedures.
• Performed medical tests and collected samples for laboratory analysis.