Summary
Overview
Work History
Education
Skills
Certification
Timeline
AdministrativeAssistant

Jennifer Foster

Hanover,MD

Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Physical Therapist Assistant

Chapel Hill Nursing And Rehabilitation
10.2023 - Current
  • Maintained appropriate and adequate staffing and scheduling of residents on caseloads.
  • Contributed to interdisciplinary team meetings for better coordination of care among healthcare professionals involved in the patients' recovery process.
  • Help Rehab director with ensuring staffing and scheduling to optimize both patient care and staff morale.
  • Improved patient satisfaction rates by actively addressing concerns and implementing feedback-driven improvements.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Educated families and caregivers on treatment program's for improved at-home support.
  • Ensured accurate documentation of all patient interventions, progress notes, and billing information in electronic medical records.
  • Provided compassionate care for geriatric patients in skilled nursing facilities, focusing on improving strength, balance, and overall quality of life.
  • Communicated with physicians to provide updates on patient care.
  • Maintained care continuity through multidisciplinary teamwork and collaboration.


PTA

Revival Home Health & Hospice
06.2022 - Current
  • Consistently met productivity standards while delivering high-quality care, prioritizing efficiency without compromising patient outcomes.
  • Demonstrated proficiency in various medical software programs, adeptly adapting to new technology as required for optimal job performance.
  • Supervised, oriented, trained and counseled department employees to improve job performance and maintain high standards of patient care.
  • Established strong partnerships with external organizations, enhancing referral networks and community resources for patients.
  • Supported healthcare providers with the timely completion of necessary documentation, allowing them to focus on quality patient care.
  • Documented each patient case with updates in computer system.
  • Collaborated with multidisciplinary healthcare teams for optimal patient care and outcomes.
  • Maintained accurate and timely documentation, ensuring compliance with regulatory standards and facilitating continuity of care.
  • Provided exceptional patient care by closely following Physical Therapist's recommendations and adapting treatments accordingly.
  • Contributed to a supportive work environment that fostered teamwork among colleagues while promoting high levels of patient satisfaction.
  • Managed time effectively in a fast-paced home health setting, ensuring timely completion of all tasks while maintaining focus on patient needs.
  • Assisted patients in regaining functional independence through targeted therapeutic interventions.
  • Educated patients and families on home exercise programs, fostering self-sufficiency in managing their conditions.
  • Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
  • Collaborated with healthcare professionals to ensure comprehensive care for clients with chronic conditions or specific needs.

PTA

COMMUNITY HOME HEALTH (Home care)
06.2017 - 06.2022
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Scheduling patient appointments to meet treatment requirements and provide quality care.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Completed random chart audits and reported results to. Rehab manager.
  • Implemented patient safety protocols and infection control practices for hygienic, compliant care.
  • Developed effective communication skills while working with diverse populations of patients presenting various conditions such as neurological disorders or orthopedic issues.
  • Collaborated with physical therapists to develop comprehensive treatment plans addressing individual patient needs and goals.
  • Adapted exercises to suit varied ages and abilities for personalized patient care.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Educated patients on proper body mechanics, posture correction, and home exercise routines to prevent future injuries.
  • Improved patient mobility by implementing personalized therapeutic exercise programs and manual therapy techniques.
  • Contributed to interdisciplinary team meetings for better coordination of care among healthcare professionals involved in the patients'' recovery process.
  • Developed strong patient rapport and trust through empathetic listening and consistent encouragement during the rehabilitation process.
  • Mentored junior staff members, cultivating a culture of learning and professional growth within the team.
  • Achieved higher rates of successful discharges from rehabilitation program through individualized treatment plans and goal setting that address each patient''s unique needs and circumstances.


Physical Therapist Assistant

Bishop Maclean nursing Home
08.2012 - 04.2017
  • Oversaw multidisciplinary team meetings for improved communication regarding patient goals, progress updates, and discharge planning strategies.
  • Completes all documentation for resident including billing on computerized system.
  • Contributed to overall clinic efficiency by assisting with equipment setup, inventory management, and patient scheduling as needed.
  • Assists and instructs patients on ROM (range of motion) exercises, gait training, including, canes and walkers and other additive devices.
  • Checked physical therapy supplies, assisting with ordering and restocking.
  • Collaborated with physical therapists to develop comprehensive treatment plans addressing individual patient needs and goals.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Educated patients on proper body mechanics, posture correction, and home exercise routines to prevent future injuries.
  • Improved patient mobility by implementing personalized therapeutic exercise programs and manual therapy techniques.
  • Developed effective communication skills while working with diverse populations of patients presenting various conditions such as neurological disorders or orthopedic issues.
  • Adapted exercises to suit varied ages and abilities for personalized patient care.
  • Ensured accurate documentation of all patient interventions, progress notes, and billing information in electronic medical records.
  • Scheduled patient appointments to meet treatment requirements and provide quality care.
  • Participated in ongoing professional development opportunities to stay current on best practices within the field of physical therapy assistance.
  • Assessed treatment plans and made adjustments for maximum benefits.
  • Implemented patient safety protocols and infection control practices for hygienic, compliant care.
  • Contributed to overall clinic efficiency by assisting with equipment setup, inventory management, and patient scheduling as needed.

Physical Therapist Assistant

Lynbrook Restorative Therapy and Nursing
08.2009 - 08.2012
  • Collaborated with physical therapists to develop comprehensive treatment plans addressing individual patient needs and goals.
  • Served as a reliable source of knowledge regarding insurance coverage, helping patients navigate their benefits effectively.
  • Ensured appropriate staffing levels and scheduling to optimize both patient care and staff morale.
  • Contributed towards increased clinic revenue by consistently meeting productivity goals while maintaining high-quality service standards.
  • Supervised, oriented, trained and counseled department employees to improve job performance and maintain high standards of patient care.
  • Facilitated cross-departmental communication for coordinated care planning and seamless transitions between levels of care for patients.
  • Championed evidence-based practices within the department, ensuring adherence to industry standards and best practices.
  • Scheduled patient appointments to meet treatment requirements and provide quality care.
  • Increased functional independence for patients by utilizing adaptive equipment and teaching proper usage techniques.
  • Implemented patient safety protocols and infection control practices for hygienic, compliant care.
  • Communicated with physicians to provide updates on patient care.
  • Assessed treatment plans and made adjustments for maximum benefits.
  • Coordinated patient transportation arrangements as needed, maximizing opportunities for timely access to therapy services.
  • Collaborated with physical therapists to develop individualized treatment plans for optimal patient outcomes.
  • Documented patient progress accurately, ensuring clear communication between all members of the rehabilitation team.
  • Educated patients on injury prevention strategies and proper body mechanics to facilitate long-term recovery success.
  • Assisted in conducting comprehensive evaluations to determine baseline function and establish appropriate interventions.

Education

Bachelor of Science - Allied Heath/healthcare Administration

Towson University
Towson, MD
08.2022

Skills

  • Strong Communication skills
  • Microsoft Office
  • Case management
  • Home safety evaluation
  • Organizational skills
  • Geriatric Care
  • Clinical expertise
  • Performance Improvement
  • Patient Care Coordination
  • Clinical Supervision
  • Therapy Services Management
  • Performance Metrics
  • Electronic Medical Record Software
  • Documentation review
  • Time management
  • Problem-Solving
  • Decision-Making
  • Training & development
  • Medical management
  • Customer service
  • Critical Thinking
  • Training and mentoring
  • HIPAA Compliance
  • Patient Advocacy
  • Employee Work Scheduling
  • Multidisciplinary team collaboration
  • Data Analysis

Certification


  • Physical Therapist Assistant
  • CPR Certification

Timeline

Physical Therapist Assistant

Chapel Hill Nursing And Rehabilitation
10.2023 - Current

PTA

Revival Home Health & Hospice
06.2022 - Current

PTA

COMMUNITY HOME HEALTH (Home care)
06.2017 - 06.2022

Physical Therapist Assistant

Bishop Maclean nursing Home
08.2012 - 04.2017

Physical Therapist Assistant

Lynbrook Restorative Therapy and Nursing
08.2009 - 08.2012

Bachelor of Science - Allied Heath/healthcare Administration

Towson University

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Jennifer Foster