Jennifer Foster

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Assisted with hiring, training and mentoring new staff members.
• Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
• Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.

Managed 350+ employees, Maintained all aspects of running a $115 Million dollar store, Lead/

Motivated/Inspired/Trained store associates, Championed new store initiatives to drive business,

Directed management team in facility operations, Drove financial performance of facility ie. Sales,

Profit, SG&A, Ensured compliance with all policies, processes, and procedures, Conducted

weekly meetings, Ensured schedules were complete, Merchandised, Stocked, and Replenished

as needed, Carried company cell phone (on call at all times).

Managed 350+ employees, Maintained all aspects of running a $115 Million dollar store, Lead/

Motivated/Inspired/Trained store associates, Championed new store initiatives to drive business,

Directed management team in facility operations, Drove financial performance of facility ie. Sales,

Profit, SG&A, Ensured compliance with all policies, processes, and procedures, Conducted

weekly meetings, Ensured schedules were complete, Merchandised, Stocked, and Replenished

as needed, Carried company cell phone (on call at all times).

• Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
• Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
• Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
• Partnered with other Co-Managers to share best practices, learn from collective experiences, and improve overall store performance.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Managed 10+ employees, accounted for inventory, handled cash, implemented compliance

procedures, maintained employees, facilitated all day to day tasks, ordered supplies, trained new

employees in all aspects of job duties, maintained communication with all vendors. Provided any

needed support to customers and employees.