Jennifer Fox
Hickory,NC
Summary
Seasoned administrative and managerial professional with extensive experience at Newton-Conover City Schools. Achieved a 30% increase in operational efficiency through expertise in legal documentation, law enforcement coordination, and HR management. Proficient in PeopleSoft HRMS, with a strong emphasis on cultivating customer relations and delivering exceptional organizational results.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Administrative Specialist to Asst. Superintendent (Operations)
Newton-Conover City Schools
Newton, NC
05.2020 - 09.2024
- Administrative Duties for Assistant Superintendent, as well as Directors (district)
- Covered front office, greeted parents and visitors, an average of 30 or more calls daily at switchboard, all incoming and outgoing mail
- Maintained calendars, schedules, booked conference rooms, event planning
- Programmed telephones, programmed tv’s in lobby with district announcements, and schedule for events and meetings daily
- Budgets, requisitions, workorders, purchase orders, supplies
- Opening and closing of central office daily, special projects for Superintendent, fundraising – non-profits, community engagement
- Addressed issues or problems, handled all student transfers in and out of district, PowerSchool, attendance, immunization records, documents, required student paperwork, arrivals, departures (daily)
- Worked with at risk students, grades K-5, to assist them and improve areas where they were below grade level (math and reading), through daily interaction with them, as well as student interventions
- Worked with NC PreK students, and extremely DD (Developmentally disabled), mostly non-verbal, children and daily interactions with ages 4 -22
Accounting/Financial Specialist
Robert Half
Charlotte, NC
02.2017 - 03.2020
- Varying assignments for clients requiring advanced accounting skills, forensic accounting, AP and AR, and GL duties
- Worked at Lenoir-Rhyne University for Controller until COVID shut down
Departmental Manager/Lead
Sears Holdings Corporation
Hickory, NC
11.2015 - 02.2017
- Managed department, as well as hiring, training, certification and coaching of associates for Department
- Ensured daily, weekly and monthly sales for department were met, as well as six key metrics
- Coaching associates who were not meeting their sales and metrics on weekly and monthly basis
- Created weekly associate work schedule, attendance, time off requests
- Managed monthly sales planner (MSP) ensuring merchandise was set up and displayed per national sales presentation standards
- Placement of signs, ads, and fixtures within department per directive on a weekly basis, and special signing for holidays and events
- Answered codes in store wherein a manager's override was necessary
- Responded to complaints of members, resolved issues cashiers were experiencing with members, and price overrides
- Opening and closing of registers, cash reports, cash drops from registers to safe, replenished funds in registers from safe, open and closing of store
- Manage all jewelry repairs, processed and mailed repairs off each week monitoring their receipt and return to the store via repair log
- Made sure customers were notified when their repair was completed and returned to the store for pickup each week
- Answered all calls from customers regarding their orders (storewide) from online orders to in store orders and assisted them in resolving any problems or questions
- Oversaw additional departments and ensured store was neat and organized each night prior to closing
Legal Assistant/Paralegal
GRANT RICHMAN, PLLC
Newton, NC
11.2013 - 05.2015
- Prepared legal documents; Motions, Orders, Civil Summons, Subpoenas, A&P Summons, Discovery, Interrogatories, Depositions
- Handled all correspondence with clients, attorneys, mediations, law enforcement
- Prepared trial notebooks in criminal and civil matters, both in District Court and Superior Court
- File setup and case management
- New Client intakes, communications, scheduling and docketing of cases
- Legal documentation in criminal, family law, wills and estates, real estate, medical malpractice, personal injury, negligence and other civil matters for which the client sought representation
Office Administrator IV
North Carolina Department of Public Safety
Conover, NC
12.2003 - 08.2013
- Company Overview: North Carolina Department of Crime Control Alcohol Law Enforcement Division
- Oversaw and managed the district 7 office of NC Alcohol Law Enforcement
- Open and close the office daily, provided a full range of support services for Special Agents, general public, and law enforcement agencies, both State, Federal, and local
- Preparation of month end reports, arrest and evidence statistics, confidential file management, inventory, mail, records, open-source investigations, all incoming correspondence, acted as a liaison between Command staff and Special Agents
- Served as Tactical Agency Coordinator for SBI for North Carolina Alcohol Law Enforcement
- Ensured all rules and laws pertaining to DCI access were adhered to and ensured compliance on a state and federal level
- Attended TAC Meetings and obtained mandatory yearly in-service training hours per SBI requirements
- Responsible for SBI Audits and keeping Special Agents aware of new laws and changes
- Sent new agents to school for DCI training, and administered all tests for DCI Certification, as well as resetting passwords and answering all questions or problems involving DCI
- Attended and prepared minutes for district meetings, made travel arrangements, investigated pending violations for permit requests, prior to issuance of ABC Temporary Memos for the NC ABC Commission
- Typing, filing, administrative files, minor files, court dates, state vehicle maintenance records, OSHA 300 reports, as well as time entry, monthly statistics, SBI traffic stop reports, and various other duties
- Responsible for entry for district into SAP/BEACON as the BEACON Core Administrator
- Reviewed all overtime, vacation time, sick leave balances for all personnel
- Responsible for assisting all personnel with pay-related issues, as well as any problems or discrepancies
- Maintained Departmental (NC DPS) policies, as well as Agency (NC ALE) policy, and State (OSP) policy
- Extensive knowledge of ABC Rules and Regulations, as well as NCGS 18B and other required laws, including criminal law procedures and court dockets and procedures
- Performed background checks on new applicants, and ABC permittees
- Reviewed corporation information for people applying for permits, as well review of entire application process
- Overview: Established policies and procedures that brought order and stability to an otherwise disorganized environment
- North Carolina Department of Crime Control Alcohol Law Enforcement Division
Human Resources Manager, Corporate Controller, Env
Mid-South Water Systems, Inc
Sherrills Ford, NC
03.1991 - 06.2002
- Provided guidance on labor law compliance issues such as FMLA, ADA, Title VII.
- Conducted employee performance reviews and implemented corrective actions to increase productivity.
- Achieved desired work environment and performance by proactively advising and guiding employees on best practices and overseeing HR training.
- Scheduled random drug testing for employees to diminish regularity risks.
- Worked with management to create performance measurement, employee development and employee compensation strategies.
- Implemented organizational change initiatives effectively while minimizing disruption in operations.
- Assisted in employee recruitment, hiring and interview processes.
- Reported on workplace health and safety compliance to superiors.
- Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
- Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
Credit Administrator
Weber Plumbing Inc
Sherrills Ford, NC
03.1991 - 06.2002
- Company Overview: Mid-South Utilities, Inc
- (Subsidiary companies of Mid-South Water Systems)
- Oversaw all aspects of Accounting Department
- Credit Analyst and Accounting
- Accessed credit and approved limits for developers of new subdivisions, large construction projects, wastewater treatment facilities, capacity and requirements on large projects
- Handled Inventory control, purchase orders, materials planning
- Ensured construction materials were on hand for construction jobs
- Entered purchase orders
- Approved all purchase orders and invoices for payment
- Maintained all inventory and work orders/jobs
- Ensured accounting documentation is accurate as well as accounts receivable and accounts payable transactions
- Maintained bids and contracts for construction jobs
- Mid-South Utilities, Inc
- (Subsidiary companies of Mid-South Water Systems)
Education
AATP -
Catawba Velley Community College
01.2025
Associate of Applied Science - Business Law/Accounting
Catawba Valley Community College
Hickory, NC05-1990
AAS - Business
Catawba Valley Community College
01.1990
Graduate -
Newton-Conover City Schools
Newton, NCLenoir-Rhyne College - Communications Major
Lenoir-Rhyne College
Hickory, NCElementary Occupational Licenses -
Appalachian State University
Skills
- Professional administrative
- Managerial
- Legal
- Law enforcement
- Accounting
- Human Resources
- Childcare
- Teaching
- Videoconference preparation
- Meeting planning
- Office record management
- Calendar maintenance and docketing
- Registration processing
- Order processing
- Project planning
- Metrics tracking
- Confidential document control
- Customer relations
- Purchasing coordination
- Spreadsheet creation
- PeopleSoft HRMS
- Verbal communication
References
References Available on Request
Profile Url
https://bold.pro/my/jenny-fox/378r
Licenses Certificates Training
- 01/01/16, Certified in Fine Jewelry sales and service
- 06/01/22, CPR. First Aid, DD childcare certification, CPI certification
- 11/01/13, Notary Public
- 08/01/23, TA/Journey worker Certification
- 12/01/03, NC DCI and NC Renci-First Certified
- 06/01/24, Robotics Programming / Finch (40 Credit Hours)
- MIG and Tig Arc Welding, Heavy Equipment Operator, Forklift Operator, C-Well Operator
Certification
- CPI Certification
- CPR/First Aid Certified
- Notary Public - NC
- DD Certified
Websites
Affiliations
- CVCC Workforce Development
- United Way
- Special Olympics
- Newton-Conover Education Foundation
- Catawba Valley YMCA Bright Beginnings
References
References available upon request.
Timeline
Administrative Specialist to Asst. Superintendent (Operations)
Newton-Conover City Schools
05.2020 - 09.2024
Accounting/Financial Specialist
Robert Half
02.2017 - 03.2020
Departmental Manager/Lead
Sears Holdings Corporation
11.2015 - 02.2017
Legal Assistant/Paralegal
GRANT RICHMAN, PLLC
11.2013 - 05.2015
Office Administrator IV
North Carolina Department of Public Safety
12.2003 - 08.2013
Human Resources Manager, Corporate Controller, Env
Mid-South Water Systems, Inc
03.1991 - 06.2002
Credit Administrator
Weber Plumbing Inc
03.1991 - 06.2002
AATP -
Catawba Velley Community College
Associate of Applied Science - Business Law/Accounting
Catawba Valley Community College
AAS - Business
Catawba Valley Community College
Graduate -
Newton-Conover City Schools
Lenoir-Rhyne College - Communications Major
Lenoir-Rhyne College
Elementary Occupational Licenses -
Appalachian State University
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