Jennifer Francke

Business Travel Supervisor

• Book and coordinate travel for 100 plus corporate executives and staff for Domestic and International (flights, hotels and rentals)
• Monitor flight status for delays and cancellations and communicate with travelers regarding options
• Ensure that travel expenses comply with company policy
• Communicate with direct manager to forecast travel needs related to events, trainings, or meetings
• Obtain approval from leadership for travel requests and expenses
• Develop and maintain working relationships with outside vendors
• Negotiated corporate rates with hotels and car rental agencies
• Coordinated emergency support services for travelers experiencing unexpected disruptions on their trips.

Executive Support

• Manage and coordinate Senior Executive calendars, ensuring efficient prioritization of appointments
• Process expense reports for multiple Senior Executives
• Managed sensitive executive communications with the utmost confidentiality
• Acted as a liaison between executive and other stakeholders, coordinating communication and meetings

• Customer service/Sales for Domestic and International Customers
• Daily organization and processing of domestic and international customer quotes and orders
• Knowledgeable of over 10 product lines carried by the company
• Responsible for creating new accounts while growing and maintaining existing accounts
• Ordered and maintained product inventory
• Answered phones while assisting customers with quoting, ordering or any questions needed answered
• Manage complete data entry and customer support functions
• Follow up on quotes with customers and vendors to negotiate better pricing if needed to win the order

• Senior Buyer responsible for vendor selection and bid evaluations
• Arrange expedited shipments to prevent unscheduled manufacturing downtime
• Process sales order and purchase orders
• Contact suppliers to resolve missed deliveries, short shipments, missing certifications, defected parts and pricing discrepancies