Jennifer Franklin
Crane Hill
Summary
Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains, and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.
Overview
2027
2027
years of professional experience
1992
1992
years of post-secondary education
1
1
Certification
Work History
Team Lead
Lapetite Academy
Birmingham
05.2019 - Current
- Supervised daily operations and maintained a safe environment for children.
- Coordinated schedules and activities for staff and children.
- Developed educational programs aligned with developmental standards.
- Mentored staff in best practices for child engagement and care.
- Communicated effectively with parents regarding child progress and concerns.
- Trained new employees on operational procedures and safety protocols.
- Collaborated with team members to improve lesson planning and execution.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Delegated tasks appropriately according to individual skill sets.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
- Motivated staff through positive reinforcement techniques.
- Identified opportunities for process improvements, implementing changes when required.
- Ensured compliance with company policies and procedures throughout the team.
- Provided support to junior staff during peak periods of workloads.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Lead Teacher, Toddler Room, Infants
Lapetite Academy
Birmingham
- Developed lesson plans that align with educational standards and student needs.
- Facilitated classroom activities to foster a positive learning environment.
- Collaborated with parents to discuss student progress and address concerns.
- Implemented classroom management strategies to maintain a positive learning environment.
- Developed lesson plans aligned with curriculum standards and student needs.
- Participated in professional development workshops to improve teaching skills and methodologies.
- Built and strengthened positive relationships with students, parents, and teaching staff.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Supervised students throughout day, both in classroom and outside during breaks.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
Education
Tarrant High School
Tarrant , ALSkills
- Educational program development
- Staff training
- Schedule coordination
- Child safety compliance
- Lesson planning
- Customer relationship management
- Leadership guidance
- Effective communication
- Positive reinforcement
- Workplace safety
- Key performance indicators
- Coaching and mentoring
- Attention to detail
- Employee training
- Team motivation
- Problem-solving
Certification
- CPR certified for all ages
Timeline
Team Lead
Lapetite Academy
05.2019 - Current
Lead Teacher, Toddler Room, Infants
Lapetite Academy
Tarrant High School