Jennifer Frederick
Baltimore,MD
Summary
Seeking a position where I can not only use my experience but also learn new things as a team player I'm comfortable in any work environment. I have enjoyed my position in the Legal field as I have excelled over the years but I am great in a fast paced Administrative office where I'm able to multitask and prioritize my daily tasks and daily work flow. I'm searching along the lines of a career as opposed to a job. I would like to find a position within a company that I can use my knowledge I have gained and learn even more while I grow with their business.
Overview
18
18
years of professional experience
Work History
Legal Assistant
Law Office of Paul Kramer
10.2022 - 11.2023
- Performed clerical office duties while being Legal Assistant, Legal Administrative Assistant, and Intake Coordinator to Senior Attorney for criminal cases
- Typed and sent out letters of representation, filed motions and followed up on all motions filed to verify their acceptance or denial, arranged Attorney/Client visits with jails, prisons, and facilities, researched each client, defendants, and case using Pacer and online tools, supported Senior Attorney and second Attorney in office, arranged and verified meetings with potential clients, collected payment from clients, typed up legal documents verbatim using dictation machine, made sure office runs smoothly and both Attorney and clients' needs are met within a timely and orderly fashion.
Office Manager
Office of David Hitchiner Health Markets Insurance Broker
12.2013 - 05.2021
- Delegated responsibilities to assistant, handled clerical office duties, handled incoming calls and monitored emails, completed Health Insurance applications, called health insurance companies and Maryland Health Connections to solve customer issues, ordered office supplies, deposited money and handled payroll for another business, called MD Health Connections to complete health insurance application by phone, kept solid accurate notes in system, multitasked in a fast-paced environment, provided support and acted as a team player to keep two businesses running simultaneously.
Legal Assistant to Office Manager
Office Manager
10.2010 - 11.2013
- Performed daily clerical office duties, multitasked in a fast-paced environment with daily and weekly deadlines, maintained a professional and positive attitude, collected checks and made deposits, handled tasks assigned by attorneys, assisted Paralegals with work overflow, paid office suppliers and retailers, opened and closed files, maintained bookkeeping.
Legal Receptionist
Law Office of Steven H. Heiseler
03.2009 - 11.2013
- As the first point of contact for the office, assisted and directed all incoming calls and foot traffic, used Legal Program Software Needles, Infusion, and PracticePanther, performed general clerical office duties, generated Denial of Representation Letters, opened and distributed daily mail, ordered office supplies, arranged for courier, printed monthly client birthday list, scheduled and verified reservations, took outgoing mail to USPS.
Personal Assistant
Engineer J. Anthony Mallon
01.2006 - 04.2008
- Performed clerical office duties, organized receipts for tax filing purposes, filled out insurance claims, performed various Internet searches, coordinated home maintenance services, assisted consulting engineer in various tasks.
Dispatcher and Service Administrator
C. Hoffberger Eastern Energy
07.2007 - 01.2008
- Coordinated, scheduled, and dispatched technicians for service calls, identified local suppliers for parts, verified service agreements, input outstanding balances and generated monthly billing statements, typed up service contracts, set up daily planning and routing for technicians, cross-trained in Dispatch and Customer Service Department.
Education
Diploma -
Towson High School
Towson, MD12.2003
Skills
- Adobe pdf
- Cross referencing dollar amounts
- Opposing counsel
- Problem solving
- And Bookkeeping Used dictation machine which not only gave me certain tasks to complete but it was also used to type anything from a memo to a legal document or proceedings verbatim and Preparing Motions and or Court Plea's and following up on all legal documents filed to see if it was accepted
- Prevail
- Reader/Writer
- Courtroom clerks
- Cutting checks
- Photo Applications
- Lawyers representing other parties
- CRM Software
- Office
- Cash deposits dropped atb the bank Being first point of contact by both incoming calls and foot traffic General Computer skills
- Software Needles
- And general help while multi tasking clerical and administrative duties in a fast paced environment Insurance claims filing
- And Excel
- Etc Using Pacer to pull criminal records information and find out all aspects surrounding a criminal case including individual charges
- Etc Delegating responsibilities of other employees
- Use of Cloud Application
- Billing
- Outlook
- Attorneys
- States Attorneys
- Income Tax Filings
- Collecting all discovery and putting together in an organized fashion so when something needs to be found during trial it takes a matter of seconds
- Microsoft Word
- Providing support in the office when needed by being a team layer while multi tasking and keeping all of my own deadlines Running more than one business simultaneously while neither suffering and being both productive and responsible Making Bank Deposits using Remote Check Deposit
- Co-defendants
- Infusion
- Customer Service Experience handling customer calls regarding scheduling
- Ready Collect Working in fast paced environment while staying organized and professional Great Customer service being the first point of contact by phone and walk-ins with new and or current clients/customers
- Legal administrative experience
- Administrative assistant
- Receptionist
Timeline
Legal Assistant
Law Office of Paul Kramer
10.2022 - 11.2023
Office Manager
Office of David Hitchiner Health Markets Insurance Broker
12.2013 - 05.2021
Legal Assistant to Office Manager
Office Manager
10.2010 - 11.2013
Legal Receptionist
Law Office of Steven H. Heiseler
03.2009 - 11.2013
Dispatcher and Service Administrator
C. Hoffberger Eastern Energy
07.2007 - 01.2008
Personal Assistant
Engineer J. Anthony Mallon
01.2006 - 04.2008
Diploma -
Towson High School
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