Jennifer Frederick
Fernandina Beach,USA
Summary
Highly responsible Personnel Administrator partners with the senior management team to manage all facets of the human resources department. Supervises employee benefits, health and safety, and employee recognition to build and maintain a workforce in accomplishing company mission. Develop an employee-oriented organizational culture that emphasizes quality, continuous improvement, teamwork, and high performance.
Overview
31
31
years of professional experience
Work History
Human Resources Personnel Specialist
Nassau County School Board
01.2023 - Current
- Perform tasks related to the internal processing of instructional and administrative personnel
- Process instructional employee appointments, reclassifications, transfers, leave requests, resignations, etc
- Access and interpret certification information from the Department of Education's District Renewal System
- Serve as specialist and counselor to potential and current employees regarding certification requirements for issuing or re-issuing the various types of Educator Certificates
- Prepare and maintain statistical information necessary to complete various local, state, and federal reports
- Maintain employee records in compliance with State Statutes and School Board regulations—process paperwork about retirement, final salary certification, and instructional and administrative personnel payouts
- Prepare and disseminate instructional and administrative contracts
- Conducted exit interviews with departing employees to gain valuable feedback
- Responded to inquiries from employees regarding company policies or benefit programs
- Processed payroll, ensuring timely and accurate disbursement of wages to employees
- Managed employee leave requests, tracking accrued time off and approving or denying requests as appropriate
- Developed training materials for use in professional development workshops for employees
- Administered employee benefits programs, including health insurance and retirement plans
Office Manager
Lake Washington School District
01.2022 - 01.2023
- Composes correspondence, agendas, minutes, reports, and newsletters to communicate information to parents, staff, and administrators
- Provide executive administrative support to the school-site principal and other administrators; oversee the daily operations of the school site; prepare and process monthly payroll; track, record, and monitor discipline files; convey information regarding school functions and procedures; ensure efficient operation of support functions; and coordinate projects and site activities
- Evaluate situations involving staff, students, parents, or the public for appropriate action and direct appropriate personnel for resolution
- Placed orders, monitored usage, and coordinated stocking to control office supplies
- Oversaw daily office operations and ensured smooth workflow
- Assisted with recruitment process by reviewing resumes and scheduling interviews
- Handled confidential information with discretion, including sensitive HR matters
- Coordinated office events, meetings, and appointments for staff members
- Managed employee schedules, time-off requests, and attendance records
- Maintained a clean and organized workspace to promote productivity
- Processed payroll for all employees, including calculating overtime pay
- Ensured compliance with local, state, and federal regulations regarding workplace safety
- Streamlined communication between departments to improve overall efficiency
- Trained new employees on company policies, procedures, and software systems
- Fostered positive work environment by addressing employee concerns promptly
- Managed daily workloads by organizing schedules and delegating tasks
Assistant to Principal
Pacific Cascade Middle School
01.2016 - 01.2022
- Support building, program, and community issues while meeting administrative compliance
- Provide general resource information for staff regarding regulations and procedures
- Ability to assume responsibility, work effectively and independently under pressure, and maintain confidentiality
- Compile data from various sources; coordinate multiple programs and activities (e.g., meetings, classroom, and site staff coverage; build in-service day activities, workshops, extra programs, fire drills, master calendar, etc.)
- Maintain documents, files, and records (e.g., administrative records, maintenance requests, building keys, office procedures, all forms, building personnel records, substitute attendance, etc.) to provide up-to-date reference and audit trail—Orient new site personnel
- Prepare a wide variety of written and electronic materials
- Maintained website as the Webmaster; drafted, prepared, and processed a variety of electronic communications to staff, families, and students; managed dissemination of forms, presentations, contracts, and other documents to ensure proper completion within legally mandated time frames and record retention requirements
Substitute Secretary / Educational Assistant
Issaquah School District
01.2014 - 01.2016
- Create purchase orders, manage timekeeping and P-card receipts, assign work orders, issue security cards, time schedules, and leave requests, update documents and databases, and create spreadsheets
- Serve as first-level support for custodial, maintenance, and grounds issues and requests; elevate problems and requests to appropriate supervisor as necessary
- Ensure compliance with all industry and governmental standards, including hazardous waste and fire/elevator/safety inspections
- Supervise and instruct students to support teachers and administration and provide clerical support
- Supportive duties include classroom, office, lunchroom, health room, and playground
- Assists students, individually or in small groups, with lesson assignments to present and reinforce learning concepts
Medical Transcriptionist
M-Modal
01.2013 - 01.2014
- Responsible for transcribing, processing, and editing medical records including discharge summaries, history and physical examination reports, operative reports, consultation reports, diagnostic imaging studies, and progress notes
Executive Assistant & General Manager
Bortz Group
01.1999 - 01.2010
- Reduced staff turnover by 15%, benchmarking a record-setting improvement in staff retention due to the success of employee development and morale-building programs
- Provided executive-level administrative support to the CEO with a demonstrated ability to improvise, improve procedures, and meet demanding deadlines
- Prepared meeting agendas and took detailed minutes during conferences
- Drafted correspondence on behalf of executives, including emails and letters
- Assisted in budget tracking by entering expenses into financial software systems
- Prepared presentations and reports using PowerPoint and Excel
- Prioritized tasks effectively to meet deadlines in fast-paced environment
- Reviewed incoming mail, sorted it accordingly, and distributed it to appropriate recipients
- Managed and maintained schedules for leadership team
- Cultivated positive environment for executives by developing strong relationships with internal and external stakeholders
- Set up company-wide administrative policies and procedures
- Processed invoices, payroll, and payments in line with bookkeeping processes
Human Resources Specialist
EPL Tool
01.1994 - 01.2009
- Responsible for staffing, payroll, and other human resource and administrative functions
- Maintained customer relations and vendor management
- Negotiation of product costs with vendors
- Conducted employee onboarding and exit interviews to improve retention rates
- Maintained accurate personnel records for compliance with federal and state regulations
- Administered leave programs, such as FMLA or disability leaves, ensuring compliance with applicable laws
- Monitored changes in labor laws and implemented necessary updates in company policies accordingly
Skills
- HR Policies Implementation
- Office Administration
- Customer Service
- Computer Skills
Timeline
Human Resources Personnel Specialist
Nassau County School Board
01.2023 - Current
Office Manager
Lake Washington School District
01.2022 - 01.2023
Assistant to Principal
Pacific Cascade Middle School
01.2016 - 01.2022
Substitute Secretary / Educational Assistant
Issaquah School District
01.2014 - 01.2016
Medical Transcriptionist
M-Modal
01.2013 - 01.2014
Executive Assistant & General Manager
Bortz Group
01.1999 - 01.2010
Human Resources Specialist
EPL Tool
01.1994 - 01.2009
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