Jennifer Fredrick
Self Employed Services
Vincennes,IN
33
years of professional experience
Dynamic professional with a strong work ethic and proven expertise in cleaning procedures at Cleaning Concepts. Recognized for enhancing operational efficiency and training new staff, while ensuring compliance with safety standards. Adept at multitasking and problem-solving, I consistently deliver high-quality results in fast-paced environments.I am a hard worker and fast learner. I have great customer service.Im very personable and friendly!
Work History
Industrial Cleaner
2 Years 4 Months- Operated industrial cleaning equipment to maintain facility cleanliness and safety standards.
- Implemented effective cleaning procedures, ensuring compliance with industry regulations and protocols.
- Trained new staff on proper cleaning techniques and safety practices, enhancing team efficiency.
- Inspected work areas for hazards, proactively addressing issues to promote a safe environment.
- Developed routine maintenance schedules for cleaning tools to ensure optimal performance and longevity.
- Collaborated with management to identify areas for process improvement, enhancing operational efficiency.
- Mentored junior cleaners on best practices, fostering a culture of excellence in service delivery.
- Ensured compliance with OSHA regulations by adhering to established safety protocols during cleaning tasks.
- Managed waste disposal processes according to local regulations, minimizing environmental impact from operations.
- Demonstrated adaptability in learning new techniques for handling specialized cleaning equipment or chemicals when required.
- Maintained proper inventory levels of cleaning supplies, preventing unnecessary downtime due to shortages.
- Implemented effective time management strategies to complete assigned tasks efficiently and accurately.
- Showcased attention to detail when inspecting facilities for cleanliness, identifying areas needing improvement or additional attention.
- Provided exceptional customer service to clients, addressing their specific needs in a timely manner.
Manag
19 Years 8 Months- Developed and implemented operational strategies to enhance vendor engagement and customer satisfaction.
- Managed daily market operations, ensuring compliance with safety regulations and quality standards.
- Coordinated logistics for vendor setup and teardown, optimizing space utilization and efficiency.
- Trained staff on best practices for customer service and operational procedures, fostering a collaborative environment.
- Analyzed sales data to identify trends, informing decisions on product selection and vendor partnerships.
- Streamlined inventory management processes, reducing waste and improving stock availability for vendors.
- Established strong relationships with local businesses to increase market visibility and community involvement.
- Led weekly team meetings to assess performance metrics, address challenges, and strategize improvements in operations.
- Maintained professional, organized, and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Improved marketing to attract new customers and promote business.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
Housekeeper
33 Years 4 Months- Maintained cleanliness and organization in residential spaces using effective cleaning techniques.
- Utilized eco-friendly products to enhance indoor air quality and reduce environmental impact.
- Developed customized cleaning schedules based on client preferences and needs.
- Managed inventory of cleaning supplies, ensuring availability and cost-effectiveness.
- Assisted clients with special requests, adapting services to meet unique requirements.
- Trained new employees on standard operating procedures for efficient task execution.
- Implemented time-saving strategies to optimize cleaning processes without sacrificing quality.
- Conducted regular inspections to ensure high standards of cleanliness and client satisfaction.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Housekeeper
14 Years 5 Months- Led cross-functional teams to enhance operational efficiency and streamline workflows.
- Developed and implemented strategic initiatives to improve team performance and achieve organizational goals.
- Analyzed market trends to identify opportunities for business growth and competitive advantage.
- Managed project timelines, ensuring deliverables met quality standards and stakeholder expectations.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Education
High School Diploma
Skills
Cleaning procedures
Pressure washing
Dusting and vacuuming
Restroom maintenance
Productivity and time management
Facilities maintenance
Physical stamina
Quality control
Strong work ethic
Checklists and recordkeeping
Work orders
Flexible schedule
Communication and interpersonal skills
Decision-making
New employee training
Teamwork
Willingness to learn
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking
Reliability
Excellent communication
Critical thinking
Organizational skills
Active listening
Effective communication
Timeline
Industrial Cleaner
Cleaning Concepts
05.2024 - CurrentRead More
Housekeeper
TownePlace Suites by Marriott
01.2012 - 06.2026Read More
Manag
Traderbakers Flea Market
01.2007 - CurrentRead More
Housekeeper
Self Employed Services
05.1993 - CurrentRead More
Red Hill High School
High School Diploma
Read More